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Pepe Cadillac

(1,091 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed

Reviews

(1,091 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Pepe Cadillac, Best in Westchester!!!

I had been thinking about changing my truck from an Infinity to a Cadillac XT5 but never did I imagined that I would do it in a couple of hours. It was love at first site when I walked into the showroom. The receptionist was so welcoming and made me feel very comfortable.. Then I met John Gerardi. He was like meeting an old friend whose only interest was to make me happy. He took his time while explaining every detail that this truck had. I knew then and there that I would become a Cadillac owner. Mr. Gerardi made sure that I understood everything he was telling me. We went for a test drive, again he was patient and that sealed the deal. Since getting my awesome truck, I have encouraged my friends to go to Pepe Cadillac and come home with a beautiful safe vehicle. I am so happy with my truck but more important I know I bought a truck from genuine people that care about their product and their customers. I came home with the truck, that same day. Buying a truck is a big deal. I am happy I made the right choice with Pepe Cadillac of White Plains and my friend John Gerardi. Did I tell you I love my XT5?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ha! Thank your for that great review! We're so happy to hear that you LOVE your XT5. Welcome to the Pepe Cadillac Family. We look forward to working with you again in the future!

My New car!

I just leased a new cadillac xt5 and Frank raniolo was extremley helpful and very informative. Frank was professional, honest, easy to deal with, and always had a smile on his face. My experience was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your XT5 and welcome to the Pepe Cadillac family. We're so happy to hear you had a great experience working with Frank. We look forward to working with you again in the future.

OUTSTANDING!

We've been in a MB GL450 for the past 9 years. We recently switched to a Cadillac Escalde...we love it! David Persaud was an absolute pleasure to deal with...from walking into the showroom, test drives, making the deal and patiently explaining the many features of the 2017 Escalde...David is a real Pro!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear you're enjoying your Escalade! We look forward to seeing which vehicle you pick out next!

No pressure

Came in to test drive a certified pre-owned Cadillac. Great experience. Not pressured at all. Helpful staff . Great knowledgeable sales person. Would recommend to anyone looking for a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your reccomendations, they're greatly appreciated. We're happy to hear you had a great experience working with Alex. We look forward to working with you again in the future!

“Professionalism at the highest in both sales and service”

“Professionalism at the highest in both sales and service” This is my third car that I have leased from Pepe Cadillac and as usual my experience with my salesman David Persaud has been consistently over the top in both professionalism and knowledge. David sat with me and when over every detail with respect to the features of my new CTS6 in addition to noting the features in the 2014 CTS that I was turning in and carrying them over to my new CTS6. Pepe Cadillac and David are the perfect example of what a car dealership should be. The term “Cadillac type service” signifies both “Pepe Cadillac and David Persaud”.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your 3rd Pepe Cadillac! We're so happy to hear you had a great experience working with David! We look forward to working with you again in the future!

Purchase of extended warranty.

I had stopped in for some info on an extended warranty as mine was up very soon. I had talked to Robinson about some plans. He took the time to go over all the plans,the mileage limits and deductibles. I decided on a plan that best suited my needs. After that he explained the terms of the warranty relating to what was covered and not covered and about the rental. I was very grateful that he spent the time on me and made sure I got the warranty that was best for me.He told me if I ever have any questions to give him a call. From sales to service and buying this warranty the level of attention you receive from Pepe is second to none.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for that great review! We look forward to working with you again in the future!

Excellent experience from start to finish.

I worked with John Gerardi. He was extremely knowledgeable and helpful. I was a nervous buyer as I had always wanted a Cadillac and had always leased cars; this was my first Cadillac and as a demo it wasn't available for lease so I purchased it. I told John that I was glad he stayed in touch with me because I probably would have talked myself out of it! Meantime, I got a great price on a fantastic car. Hopefully my first Cadillac of many.......

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your first Cadillac and welcome to the Pepe Cadillac family! We're so happy to heat you had a great experience working with John!

Great Pre-Owned BMW Purchasing Experience

Great dealer with a very luxurious atmosphere and friendly/driven staff. Purchased a Pre-Owned BMW with them. Would recommend to anyone searching for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Pepe Cadillac! We look forward to working with you again in the future.

New Escalade!

David Persaud of Pepe Cadillac made the entire experience such a pleasure! An extremely knowledgeable Sales person who truly cares about the Customer Experience!!! I only get my vehicles from a Pepe dealership... Eric F.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for staying with the Pepe Auto Group, your loyalty means everything to us. We look forward to working with you again in the future!

Full service dealer

We needed a larger car and wound up working with David. He was a pleasure to work with as he was super responsive, knowledgeable, and able to get us into the exact car we wanted in a few days time. He made the transition easy as he took care of all of our paperwork, registrations, etc. Painless process and would be happy to work with him and the dealership again in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Pepe Cadillac! We look forward to working with you again in the future!