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Pepe Cadillac

(1,091 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed

Reviews

(1,091 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Glad I made The Trip

Frank was great help me any way he could, Took time to explain everything I asked about the vehicle, even in the pouring rain. Thanks Again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Pepe Cadillac! We look forward to working with you again in the future!

Certified used car

Purchased a certified used Cadillac vehicle from this dealership. Was very pleased with my sales associate Frank Raniolo. I would consider purchasing future vehicles from this dealership and from Frank.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your Certified Pre-Owned Cadillac. We're so happy to hear you had a great experience working with our team. We look forward to working with you again in the future!

Great Experience

David always makes the best deals happen.. He takes care of absolutely everything... He makes the process so easy and is honest from the start... Thank you David for all your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for that great review of David. We're so happy to hear you had a great experience and look forward to working with you again in the future!

WARNING DON'T SHOP NO WHERE ELSE..

Frank is very knowledgeable on Cadillac Vehicles...He's a Salesman that will take the time out in what You are looking for in a New Vehicle...An explain in detail the best options for you.. Frank worked hard and given me the best price for my New Escalade I was very satisfied.!!! I'm a consumer that's very particular where I spend my money I shop around. You won't regret spending your money at Pepe Cadillac!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your Escalade and welcome to the Pepe Cadillac Family! We're so happy to hear you ha a great experience working with Frank and look forward to working with you again in the future!

the best dealer...

David made me feel like family very officiant very consistent. made sure i understood every part of the contract made me feel very comfortable thanks a lot david. i will for sure get my net car from pepe cadillac

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for that great review of David! We look forward to working with you again in the future!

Best Experience Ever.

I came into Cadillac looking for a very specific car. I was greeted right away and offered a cookie. I love cookies. Michael Metter helped me find the exact car I wanted and was able to put everything together nicely. The Sales Manager Jeremie Rodriguez also was very helpful and knowledgeable. He answered all my questions and made sure I was taken care of. I would recommend Pepe Cadillac to anyone and every PERIOD. Best buying experience ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear you had a great experience working with Michael & Jeremie. We look forward to working with you again in the future!

Great Experience Again!

Just picked up my 3rd vehicle this year from David and as always he goes above and beyond to make the transaction seamless. Even when there are hiccups out of his control he gets involved to make sure it gets done right. We have all Cadillac's in our household right now and it is because of the experience we have had with David.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for staying with the Pepe Cadillac Family, we greatly appreciate your loyalty. We look forward to working with you again in the future!

Amazing Customer care!

From the second I walked in I was taken very good care of. Thanks to David working Overtime to help me bring my new car home that same night. Great experience:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Pepe Cadillac Family. We look forward to working with you again in the future!

Service visit

Went in for my last premium care oil change under the factory warranty. I was greeted by Tony Riccardi and I had a few questions about some work I had done earlier and about the extended warranty. Tony took the time to answer my questions and was very helpful. I will definitely be purchasing my extended service contract here. The level of service at Pepe goes above and beyond. I also continue to bring my 07 DTS with 131K here for service too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for staying with the Pepe Cadillac Family. We look forward to working with you again in the future!

Great experience with David!

I recently worked with David on getting my new Escalade. I couldn't be more impressed. He was professional, courteous and took care of all my needs. I highly recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your reccomendations, they're greatly appreciated. We look forward to working with you again in the future!