Napleton Clermont Chrysler Jeep Dodge RAM

Like most car dealerships they tell you everything you want to hear at the time and try to hurry you through the process. Of course the problem happens after you sign and they don't hold up their end and then call and threatening you even though they dont fulfill their agreement. It has been over a month and still have not received a check that they have owed me because their detail guys are incompetent. Check was supposed to be ready over 3 weeks ago. Car gets home and was so dirty when youbstart cleaning you find scratches and imperfections and they aren't willing to correct any of it even though you had put less than 50mi on car it sits in garage. My salesman has message me at least 5x wanting a review and every time you voice concerns he says im only a salesman i just want review on me. Well its a bigger picture of dealership as a whole that is a problem. This dealership will not return your emails they will not return your calls they will exploit you while you are in person then absolutely will not follow through. When they call to ask how their service was you give honest feedback that is met with sorry but no follow-up. While car was in for service before this purchase last dodge i had even though purchased elsewhere while in for oil change they took it upon themselves to put their stickers and take my lic plate cover off and replace with their advertisement. Be careful here they are definitely wolves and i have bought many cars in my time by a landslide worst experience and still not over. After talking to few locals everyone has had same experience here that they would never return i will drive an hour away for oil change to avoid this dealership.

Went to purchase a Jeep from dealership. The salesmen Joe was a good guy but then turned over to salesmanger, he was arrogant and rude. I felt I wasted my time going there with no results, I would never recommend this dealership to anyone. Don’t waste your time going there.

Unethical dealer. Runaway. They bait and switch the price. What they list as specs online are wrong. About ready to purchase a car at list price and they raised the price by thousands after the deal was written up. They advertised the vehicle as certified and then they said it was not certified and would cost $1000 more.

Sent a request for a used car through cars to napleton. Was told by sales that the vehicles we were interested in were on site. Sent my wife 80 miles to the dealership. When she arrived she was attacked by sales people trying to sell her new vehicles. Then they told her the vehicles we wanted were sent to auction four days earlier and this was a ploy to get her there. This gives sites like your a bad name because of low life sales people doing anything to get people there. They should be banned from cars.com and all the other sites they are on.

Had a great experience and got the vehicle I wanted at the price I wanted!! No hassle, no drama, and very friendly staff! Thanks Brooke!!

I brought my 2020 RAM 1500 Sport (800 miles) had it for less than a week for a complaint of wind noise at 60 MPH. Service had my new truck for four days and could not get their story straight on the repair status, one minute the part was there one minute it was in order. Today, Saturday 12/12/2020 I can to pick it up. I’m not sure if the issues is gone yet, I haven’t left the dealership... My brand new truck was given back To me filthy... finger prints all over it... dirt on passenger seat and door, windows a mess! I would think you would be given back a vehicle in clean condition, the tech should be required to wipe off fingerprints and any dirt. I am so upset with this place. Hello... CUSSERVICE SHOULD NIT END AFTER I BUY THW VEHICLE.

We love our new vehicles! It was a pleasure working with Frank at Napelton DCJ, from the manager, sales, to financing & service the experience was a little pleasure and streamlined. We would recommend Napelton DCJ to anyone!

Great experience. Frank Lusardi went and found the truck I wanted from another Napleton dealership. He then brought it to the dealership closest to my house for me to test drive and ultimately purchase. Happy with the truck and overall experience.

Greg Hutchins at Napelton was fantastic. I drove in worried about my truck. Greg took it to the next level. Honest from beginning to end. Thanks Greg!!!

Daniel is a great service writer. He treats your vehicle like it’s his own. The service department always goes out of the way to make everything as easy as possible.