Reviews
Was greeted by a very friendly and professional Sales...
Was greeted by a very friendly and professional Sales Associate named Ariel Perez. He was very patient and assisted us in purchasing the vehicle we wanted. The staff was also friendly and efficient. The coffee was great!! Great buying experience and would highly recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care! Napleton's Clermont Chrysler Dodge Jeep Ram (407) 287-4433
Great buying experience. Very laid back and courteous. I...
Great buying experience. Very laid back and courteous. I highly recommend the salesman Martez. Very low pressure sale experience and accommodating with my schedule. I will return!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!
Dealt with Daniel in-service and I had a great experience...
Dealt with Daniel in-service and I had a great experience got me a ride home and everything kept in contact with me through the whole service and even after the service was complete the following day asked me how everything was going I’ll be sure to use them again just because of Daniel
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Clermont Chrysler Dodge Jeep Ram as your first choice for all your vehicle needs. Napleton's Clermont Chrysler Dodge Jeep Ram (407) 287-4433
They were out right rude we told them what we were...
They were out right rude we told them what we were looking for and because they didn't have anything close to it they said try the dump even though it had a vehicle from their website of the SUV we were looking for didn't bother with names we just left.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback and we apologize that we did not meet your expectations. At Napleton's Clermont Chrysler Jeep Dodge Ram we pride ourselves on providing top-notch service and the experience you describe is not acceptable. We want to research your situation and discuss options to make things right. Please contact me at your earliest convenience so we can work on a solution. General Manager, Bob Barnette at (407) 287-4433
Definitely coming back! Had my Dodge Charger to get some...
Definitely coming back! Had my Dodge Charger to get some work done and my sales advisor Mark Foster made my experience even better. Very understanding and professional. Took his time with explaining and didn’t feel rushed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Top notch dealership. A very clean environment and zero...
Top notch dealership. A very clean environment and zero pressure from anyone and terrific salesperson in Paul Brock. I highly recommend this dealership and salesperson
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your recent experience with us, Buz! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Do not go to Napleton
I have had multiple issues with Napleton. I am currently having issues with a warranty tie back release. I was told 3 days ago the issue was resolved but that was incorrect. Please read all of the reviews on various sites carefully and question the validity. Most of the reviews mention a single person and are all written on the same day, some of them written by employees of the dealership! These deceptive reviews are inappropriate and telling of the ethics of the dealership and employees.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback and we apologize that we did not meet your expectations. At Napleton's Clermont Chrysler Jeep Dodge Ram we pride ourselves on providing top-notch service and the experience you describe is not acceptable. We want to research your situation and discuss options to make things right. Please contact me at your earliest convenience so we can work on a solution. General Manager, Bob Barnette at (407) 287-4433
Great work! Marc was really nice and attentive, it took a...
Great work! Marc was really nice and attentive, it took a while for the service but he was always checking up on the progress. Will continue to go back there for service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Greg Hutchins was great to work with. He made sure that...
Greg Hutchins was great to work with. He made sure that I knew what was going on with my jeep at all times through the job.. I will definitely recommend Napleton in Clermont and Greg to my friends. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris Butler was my salesman,no hassle worry free...
Chris Butler was my salesman,no hassle worry free experience, I will recommend,and return in the future,for service and my future car/truck buying.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear our Staff took such great care of you! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels! Napleton's Clermont Chrysler Dodge Jeep Ram (407) 287-4433