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Napleton Clermont Chrysler Jeep Dodge RAM

(1,019 reviews)
Visit Napleton Clermont Chrysler Jeep Dodge RAM
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–7:00pm
Tuesday 8:30am–8:00pm 7:30am–7:00pm
Wednesday 8:30am–8:00pm 7:30am–7:00pm
Thursday 8:30am–8:00pm 7:30am–7:00pm
Friday 8:30am–8:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm 10:30am–5:00pm
New (888) 234-4398 (888) 234-4398
Used (888) 221-8089 (888) 221-8089
Service (888) 359-1442 (888) 359-1442

Reviews

(1,019 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Clermont Chrysler Jeep Dodge RAM from DealerRater.

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Great service, friendly people

Work was completed, plus a oil change in 1 1/2 hours. GREAT JOB Very friendly people, job was completed to my satisfaction .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Gary, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team

Great service

The guys out front help me a lot I was having a hard time getting my jeep top close and the show me a good way onto do it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review, Dawn. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team

Great service

Courteous service close to home enjoy the great personal experience at this dealership the service department is always keeping u updated to what's going on with ur cra

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Deborah, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Napleton Clermont Chrysler Jeep Dodge RAM! If there is anything else we can do for you just give us a visit! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team

Excellent service and very accommodating

The service staff was very accommodating. I desperately needed an oil change before going out of town for Thanksgiving and arrived 30 minutes before closing. They were very helpful and were able to squeeze me in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Kenneth and thanks for your kind words! We are thrilled to hear that we have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team

This dealership and Claudia are awesome!

We just bought a new Jeep from them and we're very pleased with everyone but especially Claudia, she worked with us to make sure we got in the best vehicle for us and made sure we were happy. I'd say she went above and beyond to help us. We have had financial problems in the past and they worked things out so we could get into this new Jeep and treated us like we had a million dollars cash to spend. Great people and great service. I would definitely recommend them to any one. Thank you guys for helping me get my first brand new vehicle at the age of 62.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Claudia was able to go above and beyond to help you and provide you with a memorable experience. Feel free to stop by if there is anything else we can do for you. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team

wonderful buying experience

our salesperson, Jeremy Richards was excellent! he answered all our questions . He was very courteous. The facilities were also very clean too. Jeremy even detailed the vehicle we purchased by himself because it was so late in the evening.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kathryn, thanks for this marvelous review and congratulations on your new car! We are so pleased that Jeremy was able to provide you with such exceptional service. Enjoy your new car. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team

Great customer service.

Charles the manager was great. I am in hospitatility and know how important it is to deliver great customer service. He was very friendly and honest and was spot on with the estimate on my wait. The gentleman in the parts area (don't know his name but please look it up and let him know) saw me waiting for the cashier and went out of his way to locate her for me so I did not have to wait. That was very attentive of him and going above and beyond. And the cashier herself was very friendly. Well done on the customer service. I am new to the area and will definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the feedback, Lonnie! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team

I love my Grand Caravan

I was very pleased with the dealership selection and the no-pressure approach to find exactly what I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team

Great Service

I came in for an oil change. I was in and out in a timely manner. They are open late so it fits my schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the great review. It is gratifying to hear that you were received quickly. We strive to provide time-efficient service and we're glad we achieved that during your visit. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team

great service very friendly welcoming fast service

Fast service friendly workers they welcomed me all with no hassle I would highly recommend them to anybody this is a great place to get service done for your vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with fast, friendly, and hassle free service on your car. We hope you will give us the opportunity to help you again whenever it's time for your next car. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team