Reviews
Oil change
Eric was very attentive. Made sure we were comfortable. As soon as our vehicle was serviced he let us know. Also received a free car wash.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Elizabeth and thank you for your kind words. We are very happy to hear that Eric was so attentive during your visit to our dealership, and that he made sure you are comfortable while waiting for your vehicle! Thank you again and we look forward to working with you again in the future! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Good customer service
Service adviser was courteous and listened to my needs.met me outside when I pulled up and answered all my questions.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback, Joe! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great service
the staff is always fast and friendly. Love the hours that the service department is open. Will defiantly refer others to this dealership in the future
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the wonderful compliments and for your referrals!! We couldn't be more pleased to hear ourselves described as friendly and fast. We look forward to seeing you again whether for service or purchase. Thanks again!! Best regards, Napleton Clermont Chrysler Jeep Dodge RAM
Jeep Renegades
Quick and very thourough. Great customer service reps (Tom) no false hope, straight and truthful. Repairs promised on time. Have two jeeps, one good one bad, but always great service at Clermont
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience at our service center. We're glad to hear you found us truthful, quick, and thorough, especially with the help of Tom. If there is any automotive need we can help with in the future, don't hesitate in visiting us. Best regards, Napleton Clermont Chrysler Jeep Dodge RAM
Great service!!
My sales person was extremely knowledgeable and made the whole process very easy. I would definitely come back to purchase another vehicle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback. It's fantastic to know that we were able to make your car purchase easy. We look forward to working with you again in the future. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Good dealership
I get good deals and for the most part all my needs are met and should I have a problem the service manager has bent over backwards to see that my concerns were addressed.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your business and this review. We are happy to hear we were able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
The experience was very pleasant
Napleton's felt like a small family dealership, but had a lot of inventory to pick from. Most importantly, I felt appreciated as a customer, and that matters to me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers feel appreciated and then leave happy. Please don't hesitate to visit us if you need anything else. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great service
Excellent service from the employees everything done in time, shuttle service is great, friendly employees, great quality service very good
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your review! We really appreciate your business and are so happy that our team could provide great service to you and your vehicle. We look forward to serving you again! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Customer for life
Upfront, honest extremely helpful sales person and manager, ensured I left happy and satisfied. Even though it was extremely busy the manager had the time to welcome us and introduce her self. Jeremy went above and beyond to ensure our satisfaction. I greatly appreciate the honesty.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the glowing review! We are pleased to hear that Jeremy went above and beyond to ensure your satisfaction. We take pride in our customer service and do whatever we can to have our customers leave happy and satisfied. Please don't hesitate visit us if you need anything else. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great service, clean facility
The efficiency of the staff, the cleanliness of the facility, and the communication during the service to my vehicle. Also the caring way my serviceman Tom Russo took care of my problem.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words. We're glad to hear that Tom took care of your problem. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team