Reviews
3500 mile check up
My service person Tom is very knowledgeable and helpful every time I come in. He is very pleasant to work with
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Basha, thanks for this nice review! Tom truly knows his stuff. We make sure all of our employees are knowledgeable and helpful, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Professional Service
Professional Service was great and polite team members provided outstanding service while taking care of my vehicle. The team helped me in all aspects of my visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing about your visit with us! We're happy to hear that we were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to visit us with any questions or concerns. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great place
Friendly staff, great service and overall a great experience, would highly recommend to anyone needing service for their vehicle! Earned a customer for life here!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeff, thank you for taking the time to write this fantastic review and for your recommendation! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great service and sales experience
Personable and most honest experience I've had purchasing a vehicle. 3rd Jeep purchase and all 3 at Napleton's and will not be my last.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the wonderful review of your experience at Napleton Clermont Chrysler Jeep Dodge RAM and for your loyalty and business. We will be there for you for many years to come. Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great Service
The process to get an oil change was simple, and everyone was polite, knowledgeable, with fast service. The location was very clean and not crowded.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience at our service center. We're glad to hear you found us knowledgeable, polite, fast, and neat. If there is any automotive need we can help with in the future, don't hesitate in visiting us. Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
great service
The customer service rep who help me name Austin was graet. He was very helpful and toke great care of me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're excited to hear that Austin took care of you and that he was very helpful. We hope to see you again in the future. Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Always great service!
Tom and team are great! I never bring the car anywhere else. I even have them service my non Dodge/Chrysler products.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Elizabeth, we appreciate your kind words about Tom and the entire service team. Thank you for continually choosing Napleton Clermont Chrysler Jeep Dodge RAM for your vehicle needs. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Excellent Buying experience, Nice clean dealership
I felt very comfortable with my salesman Joe. He is awesome. Very knowledgeable and helpful. He even gave me his personal cell phone number in case I needed to contact him for any reason.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Deborah, thanks so much for this 5-star review about your experience! We always enjoy hearing from our customers. We are pleased to hear that Joe has been helpful and knowledgeable during your visit. Our goal is to provide quality customer care, and We're glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Sincerely, Napleton Clermont Chrysler Jeep Dodge RAM Team
2 oil changes with package purchase
Polite, Knowledgeable and fast service. The location was very clean and not crowded. We were able to conduct our usual business of the day in the waiting area. The parts for my breaks were ordered and my appointment was set.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate the kind words, Theresa. We look forward to seeing you again in the future! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Excellent customer service!!!
I had a great experience at Napleton in Clermont. They were very friendly, professional, and did what I needed them to do!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gregory, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Napleton Clermont Chrysler Jeep Dodge RAM! If there is anything else we can do for you just give us a visit! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team