Reviews
Excellent service
Adrian was very polite and very knowledgeable, he took care us from the beginning until the end. We were please with his service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're excited to hear that Adrian took care of you and that everything went very smoothly from beginning to the end. We hope to see you again in the future. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Greatjob
Attention to detail. Friendly. Amazing response time to phone calls and follow up. Great job by both sales people and service departments
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dawn, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great service department
Very willing to help and listened to my concerns. Took action on my concern and repairs were done. Very happy with the service I received.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Napleton Clermont Chrysler Jeep Dodge RAM. If there is anything more that we can do please come back and see us again. Take care! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Repairs of transmission
Tom was great in service I would recommend everyone taking their car to him. He's understand and will help you with any situation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your outstanding review, Blake! I'm very happy to hear that Tom was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
FRAUD!
Took my Chrysler Aspen in to Napleton Chrysler in Clermont in order to remedy the Takata airbag recall. They then claimed steering angle sensor was bad and would cost $980 to fix. In reality, they damaged the sensor while replacing my airbag. The Service Manager agreed to repair the vehicle after I threatened to involve the media. They've had my car for two months now and have not communicated with me at all.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great place,wonderful service.
Fast and curtious service.,hardly any wait time, I enjoy going to get service, and If I do.not wsnt to wait, there's a courtesy csr to take you home and come back and get you when the job is done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Monica, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the fast service you received from us. If there is anything more that we can do please come back and see us again. Take care! Warm regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great Service
Everything was great! Service was good. I really don't have anything else to say and this would be my only complaint is that you are asking me to type 20 words
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for giving us the opportunity to service your car. I am happy to hear that everything went well for you. Drive safely. Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Service
Everyone is very courteous. I appreciate the buy one get three oil change offers. Service advisor took good care. Thank you.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with courteous service on your car. We hope you will give us the opportunity to take care of your car again in the future. Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Fast service
Awsome advisor Bryant ,he was a very patient person ,good customer service. People person ,very caring , checkup on me to see how everything was going.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are truly grateful for this awesome review! We are thrilled that Brian was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Everything I needed done and wanted done was done.
Everything I needed done and wanted done was done. Oil change, rain guard repaired, shocks changed. All done at a reasonable price. Glad we took it back to where we bought it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team