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Russ Darrow Mitsubishi

(743 reviews)
Visit Russ Darrow Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–12:00pm
Sunday Closed Closed
2022 state dealer award
View 10 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 890-9116 (888) 890-9116
Used (262) 510-2858 (262) 510-2858
Service (262) 510-0485 (262) 510-0485

Reviews

(743 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Russ Darrow Mitsubishi from DealerRater.

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Went in to test drive a 2022 Dodge 1500 Warlock, called

Went in to test drive a 2022 Dodge 1500 Warlock, called ahead, asked them to call me if anything changed or it sold. All they had to do is let me test drive it and I was already pretty much sold on the vehicle. Come to find out, I get up there and the vehicle sold, or so they say. They immediately tried to sell me on other versions with more mileage (Warlock had 6k and no accidents/reported problems), prior accidents, or both FOR MORE MONEY. Said no and walked out, 3-5 days later and the advertisement is still up and I get a message on May 2nd there's a price change on the vehicle. Don't trust this dealer at all, they use scam and bait advertisements, oh by the way this vehicle came from Quebec. Possibly a lemon they covered up on the title swap. I'd leave a review on the people I worked with... but they're not all listed, funny.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The salesman were fantastic.

The salesman were fantastic. So was the one that Close was very sharp on top of things. Explain the car to me very good will come back for my next car...thank you all for a great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is my 2nd car I bought at this place.

This is my 2nd car I bought at this place. Just drove away with the New 2024 Mitsubishi Mirage G4 . I seriously will not go any where else to buy a car except this place. Everyone there has been Professional towards me. They don't pressure you into buying anything. If your looking for new or used cars, go here. YOU WONT BE DISAPPOINTED!!.. Thank you Russ Darrow Mitsubishi

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Kaytlin and Anthony went Over and Beyond to get me riding

Kaytlin and Anthony went Over and Beyond to get me riding in the car I wanted. Thanks Guys! You're truly Appreciated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very nice people that work at the delership I recommend

Very nice people that work at the delership I recommend this delership to other people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Buying a car here was a great experience all around from

Buying a car here was a great experience all around from the salesman to the finance guy.. Quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Greatest experience customer service was good.

Greatest experience customer service was good. I didn’t have to spend the whole day. I had all my questions answered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very fair and refreshingly low pressure sales

Very fair and refreshingly low pressure sales environment. No one is hounding you or trying to force a vehicle on you that you don’t want. They gave me a very fair trade-in value, and my sales associate was very nice and helpful. I’ll definitely be going back to her for my next truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

About a year ago, I started to look at the latest version

About a year ago, I started to look at the latest version of the Mitsubishi Outlander Hybrid. Rob was the one who initially told me all about it. Took a test drive, and checked on available lease rates periodically - with help from Rob and Chris. Just came back to the dealership and got a lease deal put together, thanks to Rob and Dan. Appreciate all the fine folks at Russ Darrow.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a good experience purchasing a car here.

I had a good experience purchasing a car here. The salesman was friendly, professional and able to answer all of our questions. I feel like we came to a fair price for the vehicle we purchased. All-in-all I would recommend this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.