Russ Darrow Mitsubishi

You cannot believe what they say, they actually tried to tell me that my car had a bad muffler bearing. Can you believe that? Then also the return policy on cars the three day/72 hours, is also not true, they will not trade you for what you bought the car for, they re-appraise the car and give you only there new value of it Since you took possession of the car. Which is usually $1500-$2000 less then you paid for the car. So they win you lose no matter what you want to do if you want to return the car for any reason.

I really impressed with the improvement in the service and costumer service they had, I have been a costumer of of them since I moved here in sep 2020 and I can see the 180 degree turn on those 2 points, im glad to have now a Mitsubishi dealer nearby with a good costumer attention, definitely I feel more confident and secure working with them, Recommended.

Rob is such an amazing sales person, kind , good attitude and very helpful and he got me the truck I always wanted. He always helps as best as he can to make sure customers leave out with something off the lot. He deserves everything his heart desires, may God bless him.

I’ve been very stressed about buying a new car since my wreck and they made it very easy for me!

Dealership is good, but Rigo and Brandon are PHENOMENAL. Truly miracle workers when it comes to ability to get the vehicle you are looking for, and appropriate financing that one can afford in almost any financial situation. Have bought 3 cars from Rigo and I'll return to him again once I need another car. Rigo is just a great human and treats you as a person not a job, annoyance or commission. I highly recommend Rigo.

I went to look at the explorer and Rob met me right away. Answered a few questions and with the help of Sean and Brandon I was in and out of there.

This dealership is always very busy, and the wait time is never what was quoted. They always try to sell you something. I was told that the reason it was taking so long to process my paperwork was because Marvin was "trying to figure out how to bill it for the coupon amount." It was a coupon which came directly from Russ Darrow Mitsubishi! I was in the waiting area with 3 other unhappy customers. I don't plan to return anytime soon.

Great service. Great dealership. Been very pleased with Mitsubishi Waukesha. Recommended them to family and friends.

The entire sales/finance staff were extremely helpful in putting together my granddaughter’s first car purchase. Grand effort!

Came in for an oil change and was very pleased with the service. Attendant helped with windshield wipers. Overall didn’t take a long time to finish.