Reviews
Very friendly and helpful from sales to care service.
Very friendly and helpful from sales to care service. They went above and beyond to get the car that I want as well as the car service they will keep you updated and informed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your review. We at Russ Darrow Mitsubishi always strive to make all customers and friends comfortable when they work with us. We always put you first! Thank You for your business and we hope you enjoy your new car. See you again soon.
Great service.
Great service. Very professional. Thanks to Braden and Robert and Josh. Would highly recommend to everyone
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Tom for the review we appreciate your business. Hope you enjoy your new car. See you soon!!!
My recent visit with the Russ Darrow service department
My recent visit with the Russ Darrow service department is one of the best I have ever experienced. Marvin, the service advisor, followed through promptly on all of my questions and concerns and offered great solutions at a fair price. I can't say enough good things about my experience except to say I definitely will be back again. The great service includes a nice chat I had with Nicholas in the Sales Department while I was waiting.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving this 5-star review! We are so happy to hear you had a great experience with the Russ Darrow Mitsubishi. Our customers are part of our ever-growing Russ Darrow Group family, and we like to treat every customer like they are a family member. We hope to see you again soon!
Always helpful, kind, and giving reminders about upcoming...
Always helpful, kind, and giving reminders about upcoming maintenance! Prices are very affordable, and scheduling is very easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience during your visit at Russ Darrow Mitsubishi. Greatly Appreciated!!! We are glad to hear Marvin provided a 5 Star level of service.
Go somewhere else - Terribly managed dealer
two months without a car - gave me such a hard time to get my transmission replaced at 46k on the car.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Scott Marquardt, we are so sorry to hear you had a bad experience with us. We work really hard to make sure that we show every customer what makes the Darrow Difference at our stores, so we are upset to hear that was not the case. Please call us at 262-506-3150. We hope you give us a chance to earn your business back.
Very friendly and efficient. I am on my second car here...
Very friendly and efficient. I am on my second car here and I wouldn't dream of going anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving this review! We are so happy to hear you had a 5 star experience at Russ Darrow Mitsubishi. We hope to see you again soon.
Great service, maintenance service is excellent. I...
Great service, maintenance service is excellent. I recommend Russ Darrow. The car selection ranges that fits any budget.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your gracious review Derick Curry. We at Russ Darrow Mitsubishi always strive to make all customers and friends comfortable when they work with us. We always put you first! Thanks for stopping in and we hope to see you again soon.
They were very willing to work with me even with my...
They were very willing to work with me even with my credit situation & chapter 13
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for leaving us this review! We are so happy to hear you have had a 5-star experience at Russ Darrow Mitsubishi . Listening to our customers wants and needs, is a big part of what makes the Darrow Difference. We hope to see you again soon!
Good, prompt service that I always get when I need to...
Good, prompt service that I always get when I need to take my car in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I took my car in and Russ Darrow in Waukesha was very...
I took my car in and Russ Darrow in Waukesha was very thorough and very knowledgeable and with all my questions
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair