Russ Darrow Mitsubishi

Everyone at the dealership was extremely helpful and knowledgeable. This is our second car from Russ Darrow and I imagine that relationship will only continue.

They a good dealership with the 10 yr warranty and they try to help with monthly payments you can afford

Had a really great experience from start to finish. Friendly & very helpful staff (esp Marvin), and will be coming back for future services. Thanks!!!! Anne

Sales person could have help me a little more with the navigations system in the car Other than that very happy with my purchase very happy when my girl is ready for a car I will be coming back to buy her a car thank you again for a very nice OUTLANDER. : )

Marvin is always super helpful and informative. I was able to schedule an appointment quickly. I’ve been bringing my car to this dealership for a couple of years and have only had good experiences.

Our initial contact, Casey, was a silver lining in our experience. He was very personable in our interactions, helpful answering questions, proactive in finding those with answers he didn’t have, and sympathetic with the difficulties we had interacting with other management. We were frustrated by pressure out on us to take out an unnecessary (small) loan when we couldn’t negotiate the vehicle we first looked at into our price range. (We were alarmed by financial counseling being given to people around us who clearly stated they couldn’t afford the financing being offered.) Luckily, we eventually found one in our price range! Even once we found a vehicle, difficulty reconciling aspects of the vehicle description (i.e. “working radio” and “working heat/fan/cooling system” to be precise) left us with a sour taste in our mouth. It would have been nice for the dealership to fix the broken radio and fan (since they were listed as working properly) instead of saying something along the lines of “you can’t expect everything in a used car to be working perfectly.” We will wait to see the results of an independent mechanic looking at it since they weren’t able to let our mechanic come see the car in the garage. (Well, they did, but when he arrived they said the garage was closed so he couldn’t use it. Even though the time they suggested he come was already after the garage had closed...). Casey deserves to be commended for his work with us. Other than that, we may hesitate to buy a used vehicle from here in the future.

Rigo sold my sister her first Mitsubishi and helped me purchase my first vehicle which is also a Mitsubishi! I’m so glad I purchased my first vehicle here, great great service!

Work well done in time promised. Only concern was they now charge 3% if bill paid by credit card. Should have warned me in advance.

Very helpful and nice service they help me get into a nicer newer car that I love thank you so much for the new car

They got me a nice vehicle that I like and they also gave me a good value for my trade in. I would recommend this company to someone who is in the market for a new vehicle.