Reviews
Great service, staff and all around experience. Would...
Great service, staff and all around experience. Would recommend for any vehicle needs. A one stop shop for cars, service, and parts. Great dealership. Keep it up!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time and leaving us a review at Russ Darrow Mitsubishi, we can't thank you enough. We appreciate your business and hope to see you again soon!
Best car dealership I've been to! Everyone is friendly...
Best car dealership I've been to! Everyone is friendly and they work/ try so hard to get you into a great vehicle!!! All of the employees make you feel like family and have your best interest at hand!! I'll definitely be a repeat customer in the future!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for leaving us this review! We are so happy to hear you have had a 5-star experience at Russ Darrow Mitsubishi. Listening to our customers wants and needs, rather than just selling, is a big part of what makes the Darrow Difference. We hope to see you again soon!
The dealership is great but my recent visit I was not...
The dealership is great but my recent visit I was not happy with. They didn’t wash my car. And they were supposed to use Synthetic oil and they did not
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review, your feedback is greatly appreciated.
The service is fast and friendly. Customer service is...
The service is fast and friendly. Customer service is excellent. I am able to relax in customer lounge with wifi, while car is being serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are happy you had a great experience when you were at Russ Darrow Mitsubishi. We always want our customers to have a 5-star experience with us. Please visit us again soon
Attentive. Got in right on time. Vehicle serviced, in...
Attentive. Got in right on time. Vehicle serviced, in and out in about an hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for leaving us this review! We are so happy to hear you have had a 5-star experience at Russ Darrow Mitsubishi.
Marvin is the best and the service crew are excellent....
Marvin is the best and the service crew are excellent. Highly recommend russ darrow service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your gracious review! We are happy our amazing Darrow Difference Maker Marvin could help you when you were at Russ Darrow Mitsubishi. We always want our customers to have a 5-star experience with us. Please visit us again soon
Friendly and caring staff with a quick and easy purchase...
Friendly and caring staff with a quick and easy purchase experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for leaving us this review! We are so happy to hear you have had a 5-star experience at Russ Darrow Mitsubishi. Listening to our customers wants and needs, rather than just selling, is a big part of what makes the Darrow Difference. We hope to see you again soon!
Had to wait three days to see a new car they got that was...
Had to wait three days to see a new car they got that was listed on their website. Scheduled a "VIP" test drive. I was supposed to be the first person called and I had a scheduled drive. Had my family drive up from Illinois for support and car buying experience. All for nothing. They sold the car I was scheduled to see a few minutes prior to my appointment. I got there and was blamed by the salesman that it was my fault because I didn't answer my phone while DRIVING to my appointment. Absolutely unprofessional, disrespectful and embarrassing. Don't do business with this sad little dealership.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Justin, we are so sorry to hear you had a bad experience with us. We work really hard to make sure that we show every customer what makes the Darrow Difference at our stores, so we are upset to hear that was not the case. Please call us at 262-506-3150. We hope you give us a chance to earn your business back.
Everyone that I dealt with helped to make my car buying...
Everyone that I dealt with helped to make my car buying experience a pleasant one. Everyone was friendly, helpful and professional. I would consider them for future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for leaving us this review! We are so happy to hear you have had a 5-star experience at Russ Darrow Mitsubishi . Listening to our customers wants and needs, rather than just selling, is a big part of what makes the Darrow Difference. We hope to see you again soon!
Great Deal and process was simple Car was cleaned and...
Great Deal and process was simple Car was cleaned and ready to go when I arrived. Didn;t push all the usual add ons either
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your gracious review. We at Russ Darrow Mitsubishi always strive to make all customers and friends comfortable when they work with us. We always put you first! Thanks for stopping in and we hope to see you again soon.