Reviews
Greatest experience customer service was good.
Greatest experience customer service was good. I didn’t have to spend the whole day. I had all my questions answered.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very fair and refreshingly low pressure sales
Very fair and refreshingly low pressure sales environment. No one is hounding you or trying to force a vehicle on you that you don’t want. They gave me a very fair trade-in value, and my sales associate was very nice and helpful. I’ll definitely be going back to her for my next truck.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
About a year ago, I started to look at the latest version
About a year ago, I started to look at the latest version of the Mitsubishi Outlander Hybrid. Rob was the one who initially told me all about it. Took a test drive, and checked on available lease rates periodically - with help from Rob and Chris. Just came back to the dealership and got a lease deal put together, thanks to Rob and Dan. Appreciate all the fine folks at Russ Darrow.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a good experience purchasing a car here.
I had a good experience purchasing a car here. The salesman was friendly, professional and able to answer all of our questions. I feel like we came to a fair price for the vehicle we purchased. All-in-all I would recommend this dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My sales consultant Malvin Silva-ables made the process
My sales consultant Malvin Silva-ables made the process of buying my car so simple. He was very helpful and informative and made the process of buying my new vehicle so smooth and easy. I'd definitely recommend Russ Darrow for anyone looking for a reliable new or used vehicle. This is my 2nd time purchasing from them and I plan on returning again when I'm ready to upgrade. I was also very impressed with the upgraded technology Robert introduced me to when going over all the legals an signing everything. Compared to the last time I bought a car the new technology made signing all the paperwork a breeze.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very nice kind helpful, everyone was kind to my children
Very nice kind helpful, everyone was kind to my children also they had coloring and treats for the kids
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were so helpful throughout the process.
They were so helpful throughout the process. Giving us different options of vehicles and explaining EVERYTHING, even down to the credit explanation of it all.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My visit was a pleasant experience.
My visit was a pleasant experience. I received great customer service with purchasing my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They have outstanding customer service and customer care
They have outstanding customer service and customer care at this dealership. I never have any issues nor problems anytime I go there. They go above and beyond and make sure that I’m taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Will keep going back
Great place to keep going back too for all my service needs even for my oil change always prompt and keep me up to date , the big for me is they don?t try too sell you extra stuff and they let you know when something needs to be done in more than a timely manner , keep it up RDM
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase