Skip to main content

Automax Atlanta

(771 reviews)
Visit Automax Atlanta
Sales hours: 11:00am to 6:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–6:00pm
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
(866) 712-3179 (866) 712-3179

Reviews

(771 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax Atlanta from DealerRater.

Want to share your experience with this dealership?

Write a review

Great

Drove 2 hours to look at car The salesman Manny was very accurate in his description of the car found nothing surprising when we got there. The price was responsible was even able to get a better interest rate through them than our bank. Process was easy. Was impress with how well they were able to take car of some hail damage spots on car which I knew was present on car. Car was Delivered when they said it would be Great car buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

searched this type car for 8 months!!

I have NEVER bought a car that I didn’t test drive or seen in person until today! Thanks to Manny! Automax Atlanta! They deliver

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Over all good experience.

I wouldn't say this is your normal used car lot... This is a proper used car dealership. With service department and large lot of offerings. The salesmen was more than happy to allow me to sell myself the car and were quite good with a lot of of my concerns and questions. You get what you pay for and from my experience it seems as though my purchase was well placed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A true gentleman

My experience with automax was truly amazing!! Manny was a true gentleman and a sweetheart,i must admit i was intimidated when i first got there but he is so kind and helpful to me and my brother. i would recommend this dealership everyone!! ????💯if you come to this dealership please ask for Manny!girls he is a cutie pie!😍lol

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great buying experience!!

I CANNOT say enough.About Shawn!!!! He didnt give up until i was happy!!!! Great group of people And a great bunch of cars!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service

Dairie Miranda gave me awesome service. I called in about a car I saw online and she helped me make a purchase on van that fits my family need. Great customer service and a awesome personality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

FRAUD

DON’T and NEVER buy any CAR from this DISHONEST !!!! CROOKED !!!! SCAMMERS !!!! THIEVES !!!! STAY AWAY FROM THIS DEALERSHIP!!!! This company is FULL OF GAMES AND SCAMS!!! FALSE REPRESENTATION!!!! FALSIFYING INFORMATION !!!! SEE ALL THE COMMENTS ON THEIR FACEBOOK ACCOUNT.... To : Mr. Omar Qureshi ( ANSWER TO YOUR RESPONSE) General Sales Manager Automax Atlanta Re : As Advertised - 2016 Honda Pilot EX-L w/ DVD No. 1. According to your Website and Document, I purchased a 2016 Honda Pilot EX-L with DVD. That’s FALSE REPRESENTATION ( FRAUD ). No. 2. Discount on up front - I never received any discount, the price on your website was the same amount that you add on my Bill Of Sale. FALSIFYING INFORMATION ( SCAM ). No. 3. Paid for the second KEY- I’m the one who manage to bring the key. I bought that on Ebay and I have my receipt on me. You didn’t even reimbursed me for that. Don’t tell a lie. (DO YOUR HOMEWORK). TO ADD MORE- Next time don’t put your customers ON HOLD FOR MORE THAN AN HOUR. “That’s what they did on me.”( I Took a Video on that matter just in case) I Have More Proofs and Documents and I’ve already file a complaint against your company. (Atlanta Better Business Bureau). Try to check all those complaints on Atlanta Better Business Bureau (“if I were you”)and your Facebook Account. Response from the owner 2 days ago If we are scammers we will not be in business for 3rd generation you wanted the stuff done after the purchase is done. like you want us to install DVD on the SUV we cannot do that as we have already given you discount on up front, yet we still paid for the second key. Please try to understand that we cannot give you discount and add more stuff after the fact

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fraud

DON’T and NEVER buy any CAR from this DISHONEST !!!! CROOKED !!!! SCAMMERS !!!! THIEVES !!!! STAY AWAY FROM THIS DEALERSHIP!!!! This company is FULL OF GAMES AND SCAMS!!! FALSE REPRESENTATION!!!! FALSIFYING INFORMATION !!!! SEE ALL THE COMMENTS ON THEIR FACEBOOK ACCOUNT.... To : Mr. Omar Qureshi ( ANSWER TO YOUR RESPONSE) General Sales Manager Automax Atlanta Re : As Advertised - 2016 Honda Pilot EX-L w/ DVD No. 1. According to your Website and Document, I purchased a 2016 Honda Pilot EX-L with DVD. That’s FALSE REPRESENTATION ( FRAUD ). No. 2. Discount on up front - I never received any discount, the price on your website was the same amount that you add on my Bill Of Sale. FALSIFYING INFORMATION ( SCAM ). No. 3. Paid for the second KEY- I’m the one who manage to bring the key. I bought that on Ebay and I have my receipt on me. You didn’t even reimbursed me for that. Don’t tell a lie. (DO YOUR HOMEWORK). TO ADD MORE- Next time don’t put your customers ON HOLD FOR MORE THAN AN HOUR. “That’s what they did on me.”( I Took a Video on that matter just in case) I Have More Proofs and Documents and I’ve already file a complaint against your company. (Atlanta Better Business Bureau). Try to check all those complaints on Atlanta Better Business Bureau (“if I were you”)and your Facebook Account.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Fraud: False Representation

DON’T and NEVER buy any CAR from this DISHONEST !!!! CROOKED !!!! SCAMMERS !!!! THIEVES !!!! STAY AWAY FROM THIS DEALERSHIP!!!! This company is FULL OF GAMES AND SCAMS!!! FALSE REPRESENTATION!!!! FALSIFYING INFORMATION !!!! SEE ALL THE COMMENTS ON THEIR FACEBOOK ACCOUNT....

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

A True Nightmare

I purchased a used vehicle from this Automax Atlanta on 6/30/18. Before purchasing the vehicle, a 'We Owe' form was filed to document minor repairs to be done on the vehicle. The repairs included brackets for the bumper, grill replacement and rust/dent repair. At the time, unbenounced to me till later, The grill was swapped, glue was placed on the bumper to hold it in place and paint was put over the rust/dent. While driving my car for one week, the bumper began to fall off. I took the car back and later found out that more glue was placed instead of putting proper bumper brackets on (I waited 3 hours in automax atlanta waiting area for the fake bumper bracket adjustment). To add insult to injury, the dealership did not process documents properly for me to get my tag/title. It's now 8/14/18 and I'm still trying to get my tag/title. As a retired veteran that has worked with many companies throughout the U.S. this is the worst dealership I've conducted business with! Everyone in this company is dishonest and lacks integrity. They do not value customers. They thrive off of unethical practices. I will continue to write reviews until the world knows about the lewd practices of this company

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No