Reviews
Sold Car Out From Under Me
Had a verbal, "out the door" price agreement with sales manager to buy a car on Monday evening, pending a favorable Tues am independent inspection. Test drive complete. When the inspector arrived, Tues am, the car was sold. When, I confronted him, he claimed that the car was purchased through internet sales. They could have at least called and allowed me to make a counter offer. They broke a verbal contract. Where is the honesty, integrity, and character in this transaction? DON'T BUY A CAR HERE-BUYER BEWARE!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
This customer verbally agreed to purchase the vehicle if the vehicle was to his satisfaction. No deposit for the vehicle to purchase. No Bill of Sale on an agreed price. His agreement was only a verbal commitment to purchase the vehicle after it passed his satisfaction
Great Experience!
We had a great experience at Automax with Lakeem and Omar. The staff was friendly and helpful without being pushy. They had a good selection and were very knowledgeable and professional. We will be back the next time we purchase a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Customer Service
We came from another dealership that would not honor the price that was listed on the internet, mind you it was on there for about a month, but the manager Mike said it was a "typo". Typo my @#$%. So we sat in their parking lot and found Automax. We drove there and we saw the truck that we liked, very nice, but Alex the salesperson mentioned a truck that just came in and really didn't want to show us because it was still dirty and needed cleaning but he showed us the vehicle anyway and THAT WAS THE TRUCK for us. A big thanks to Alex and Omar. We WILL buy our second vehicle from them again. Thanks Automax.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Car sales review
It was a pleasure working with Lakeem Jackson and the reps of Automax Atlanta. They were not pushy or sly. I would definitely purchase another vehicle from here!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought a car few weeks ago.
Just purchaced a vehicle a few weeks ago. Great vehicle & great price. Enjoying my new car so far. Although i say I liked the car but the staff is a bit shady, I was helped by a female Sales Representative with light hair and I felt like she was doing a little bit extra for me to buy the vehicle. I am a married man with kids and i did not like the way she presented the car and the way she presented her self,I felt like she was kind of coming on to me in a way for me to buy the vehicle. I was going to buy the vehicle regardless because of the price the the deal I got!! Thanks AUTOMAX of Atlanta
- Customer service 2.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worthy of Your Business
Whether you're a new or experienced car-buyer, you'll find that the service provided by the team at Automax Atlanta is no less than exceptional. Alex took care of my family and myself during out visit, and things could not have gone any smoother. The men and women of this dealership demonstrate all the qualities a potential buyer could ask for: they were friendly and patient and promptly addressed all the questions we had, and they did not push us to play some obnoxious price game when we showed interest in a particular vehicle. All the cars at this location are in impeccable condition, and every employee clearly shows that they are more concerned with your satisfaction than they are with getting as much money out of you as possible. I would certainly recommend Automax Atlanta to anyone who is looking for a great car at a great price, and I know I will be visiting them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Annette, Omar and team were excellent!
It was a steamy, summer Sunday and I had been looking at other dealerships the entire day. I came to Automax Atlanta, Lilburn for a specific car, but when that wasn't a good fit for me, Annette and the team moved swiftly into action to listen to my preferences & concerns, and then quickly find the perfect car that met all of my needs. They were very knowledgeable of the full spectrum of inventory on the sales lot. It was an easy, quick and seamless experience especially since they were certified USAA dealers too. I had my own financing and the contract signing process was really efficient as well. I really enjoyed the experience and look forward to working with Annette and the team again for my next purchase and/or upgrade! Thanks Automax Atlanta.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worthy of Your Business
Whether you're a new or experienced car-buyer, you'll find that the service provided by the team at Automax Atlanta is no less than exceptional. Alex took care of my family and myself during out visit, and things could not have gone any smoother. The men and women of this dealership demonstrate all the qualities a potential buyer could ask for: they were friendly and patient and promptly addressed all the questions we had, and they did not push us to play some obnoxious price game when we showed interest in a particular vehicle. All the cars at this location are in impeccable condition, and every employee clearly shows that they are more concerned with your satisfaction than they are with getting as much money out of you as possible. I would certainly recommend Automax Atlanta to anyone who is looking for a great car at a great price, and I know I will be visiting them again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome Customer Service
I was looking for a used Hyundai Genesis Coupe and found that they offered some of the best deals in town. The welcome I received when I walked in the door was so friendly and I was taken care of immediately. I worked with Kendrick and I must say it was a pleasure. I received texts and updates about the car I was interested in. I was very impressed with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Worthy of Your Business
Whether you're a new or experienced car-buyer, you'll find that the service provided by the team at Automax Atlanta is no less than exceptional. The men and women of this dealership demonstrate all the qualities a potential buyer could ask for: they were friendly and patient and promptly addressed all the questions we had, and they did not push us to play some obnoxious price game when we showed interest in a particular vehicle. All the cars at this location are in impeccable condition, and every employee clearly shows that they are more concerned with your satisfaction than they are with getting as much money out of you as possible. I would certainly recommend Automax Atlanta to anyone who is looking for a great car at a great price, and I know I will be visiting them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase