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Automax Atlanta

(771 reviews)
Visit Automax Atlanta
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–6:00pm
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
(866) 712-3179 (866) 712-3179

Reviews

(771 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax Atlanta from DealerRater.

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2011 Lexus ES350 (white)

Stanley was a great representative. Some people have arrogant people working at dealerships but Stanley was very friendly and if I went there again, I would like to deal with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Buying a used car

Stanley was extremely helpful, very informative, no pressure, and he really tried to meet our demands. He made sure to show us what would work for us. Results, we have the car that not only we needed but also that we wanted. Thank you Stanley. I really recommend this dealership since everyone was eager to help us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buy a car join the family

Stanley is the best. No pressure, yet very informative. Customer service is everyone's first priority. No one tries to slide anything in on you, but actually make sure you have what works for you. I will be a repeat customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

financing

Had great customer was. But was told I was approved and emailed saying I was approved. But later was told I wasn't approved by the bank. Which I didn't understand at all

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Lexus ISF

I was an out of state buyer, about 800 miles away, when either talking on the phone or over the email, they would answer my questions but not all, try and dodge them or never supply a truthful answer. Car reported minor accident when it had about 500miles, service records were from Lexus but not seeing the car in person just Stanleys comforting word of "just regular wear and tear" I flew out there to finally buy it after putting down a deposit. After owning the car for couple of days I started noticing problems so I started looking in detail at things, Stanley regular wear and tear turned into missing under-panels ($900), messed up all tires due to not done alignment ($1000), rear 255's switched to front and front (235) to rear, they would not fit correctly and would hit the control arm when turning. Front windshield being badly replaced, front bumper not lining up with fenders, fenders not lining up with hood, paint overspray so car was in some kind of collision, rear bumper not lining up with rear fenders and trunk-lid, drivers side door seemed like they were pried open by something, thus not correctly line up and now emitting annoying rattle on every pothole. Please pay a dealer mechanic or a certified mechanic to inspect the car before you buy, these people however nice they seem, they are not your friends nor are they even remotely honest, they are scammers. STAY AWAY FROM THIS DEALER!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Car Buying Experience

Needed a minivan for my brand new family and needed it fast and hassle free. Great website showed me exactly what I wanted. Upon arriving, dealt with Alex who got us driving home in the minivan I wanted in an hour and fifteen minutes. No hassle. Super friendly. Went above and beyond in all respects. Highly recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

What Can I say, It was Pretty xxxx Good!

Experience was overall strong. Stanley was very knowledgable about Lexus and setting expectations around the whole car buying experience. Thank you to Stanley and Automax!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

EXCELLENT DEALERSHIP

I am happy with purchased from Automax.The have great selection of car,and the prices are lover comparing to other dealership.The staff is very friendly.Thanks...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great great experience in a flash

Needed a good set of wheels in a flash. Had looked for a couple weeks all over the Atlanta area. Was hassled by the big car dealerships to the point of exhaustion. Worked with Stanley, who was absolutely calm, cool, honest, and no bs, that you get everywhere else. Stanley and Ana worked quickly to get financing at the end of the day, and made it all happen, with the upmost professionalism. Great car, great service, from super nice people…thats what you will find at Automax.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good prices

Good prices.. We were well taken care of... A few issues with vehicle that were all resolved by Lakeem Jackson. Overall a good experience and would recommend.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.