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Reviews

Average Ratings

4.6
997 lifetime reviews. Includes reviews of Edison Nissan from DealerRater.com
  • The best!

    Great customer satisfaction! The car I got was a Nissan Maxima 2016 and it was so easy to get because I didn't expect I would get but if you show ...

    Dealer Response

    We are pleased to hear that we were able to make your car buying experience a great one. We would also like to thank you for your business along w...


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    Great customer satisfaction! The car I got was a Nissan Maxima 2016 and it was so easy to get because I didn't expect I would get but if you show respect and good character good things come to you. I didn't even select the car for myself. They did it for me and what a good pick it was! They knew what I wanted. I will be buying more cars from Edison Nissan!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are pleased to hear that we were able to make your car buying experience a great one. We would also like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you so much and welcome to the Route 46 Automall family.


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  • Safety recall

    Always profesional and timly service for oil changes and safety recalls. Also they wash your car @ No charge!! Winning!!

    Dealer Response

    We are pleased to hear that our staff was able to make your service experience an exceptional one! Our customers are our number one priority. We w...


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    Always profesional and timly service for oil changes and safety recalls. Also they wash your car @ No charge!! Winning!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are pleased to hear that our staff was able to make your service experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!


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  • Internet Pricing is a fraud
    January 9, 2017

    I was enticed by an online ad showing a pre-owned vehicle at www.myedisonnissan.com for a great price, not a to good to be true price, but still a...

    Edison Nissan

    Hello, my name is Yarasette and I am the Customer Service Specialist for Edison Nissan. I would like to apologize for the experience you had at ou...


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    I was enticed by an online ad showing a pre-owned vehicle at www.myedisonnissan.com for a great price, not a to good to be true price, but still a great price. I ventured to the dealership to find out the car I was looking at was at the body shop and not able to be test driven. They had another car listed for the same price and I was able to test drive that one. Overall, the salesman was friendly and dedicated his time to my needs. After the test drive was over is when the process started going down hill. We got back to the dealership and started talking about price. IT TURNS OUT THAT EDISON NISSAN ADVERTISES PRICES ONLINE WITH FINE PRINT THAT PRICES ARE BASED ON YOU PAYING $2000. THIS MEANS ADD $2000 TO ANY PRICE YOU SEE ONLINE. ALSO THEY TACKED ON ANOTHER $1500 AS DEALERSHIP PROCESSING FEE. SO YOU REALLY NEED TO ADD $3500 TO THE ONLINE PRICE. Even with all that, I asked them to run the payments. He cam back with a 6 year quote at 8.5% interest. My credit score was in the top 5% of all borrowers. Overall, avoid this dealership at all cost unless you love paying HIDDEN FEES and HIGH INTEREST on your car loan.

    Does not recommend this dealer
    Edison Nissan

    Hello, my name is Yarasette and I am the Customer Service Specialist for Edison Nissan. I would like to apologize for the experience you had at our dealership. We pride ourselves on providing 100% customer satisfaction and the General Manager would like the opportunity to speak with you so that we may address your concerns. His name is Joe Gorr and his contact information is 732-867-9926 ext. 1586. Thank you and we look forward to speaking with you!


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  • Stephen Leonardis was amazing

    My boyfriend Vincent ended up buying his Nissan from Stephen at Edison Nissan. We went to a few other dealerships and were very impressed by Steph...

    Dealer Response

    We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. W...


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    My boyfriend Vincent ended up buying his Nissan from Stephen at Edison Nissan. We went to a few other dealerships and were very impressed by Stephens knowledge, professional and no pressure approach. We felt like we were talking to an old friend. I would definitely recommend Stephen and the entire Edison Nissan dealership experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!


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  • A little long but well worth the experience. Monika was??????????...
    January 6, 2017

    Again it was worth the trip. Excellent experience. I would consider going back for another vehicle. The customer service was top notch and profess...

    Edison Nissan

    We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. W...


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    Again it was worth the trip. Excellent experience. I would consider going back for another vehicle. The customer service was top notch and professional. The sales person was very confident and knowledgeable.

    Does recommend this dealer
    Edison Nissan

    We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!


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  • Horrible customer service
    January 5, 2017

    I recently just purchased a car from Nissan Edison. It was the worst experience I have ever had in my life. Customer service is extremely poor. Th...

    Edison Nissan

    Hello, my name is Yarasette and I am the Customer Service Specialist for Edison Nissan. I would like to apologize for the experience you had at ou...


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    I recently just purchased a car from Nissan Edison. It was the worst experience I have ever had in my life. Customer service is extremely poor. The salesman lied about pricing. He quoted me one price and sent the bank a different principal of the car. The workers in the facility are completely unprofessional. They were cursing amongst each other. My 10 year old son was present it was completely ridiculous. The car seems to be a good quality however the amount of aggravation was sad. I would never recommend anyone going to Nissan Edison dealership.

    Does not recommend this dealer
    Edison Nissan

    Hello, my name is Yarasette and I am the Customer Service Specialist for Edison Nissan. I would like to apologize for the experience you had at our dealership. We pride ourselves on providing 100% customer satisfaction and the General Manager would like the opportunity to speak with you so that we may address your concerns. His name is Joe Gorr and his contact information is 732-867-9926 ext. 1586. Thank you and we look forward to speaking with you!


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  • Amazing service rendered by my servie rep. Jennifer.
    January 5, 2017

    Amazing service rendered my service rep Jennifer each time I got my car serviced at this dealership. Her friendly, pleasant and polite behaviour i...

    Edison Nissan

    We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. W...


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    Amazing service rendered my service rep Jennifer each time I got my car serviced at this dealership. Her friendly, pleasant and polite behaviour is unmatched. Keep up the good work Jen! Arvind S

    Does recommend this dealer
    Came in for service or repair
    Edison Nissan

    We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your friends and family. Thank you again and welcome to the Route 46 Auto Group Family!


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  • Poor Service, Lack of attention to detail 2013 Altima
    January 3, 2017

    Poor Service, Lack of attention to detail 2013 Altima...

    Edison Nissan

    Hello, my name is Yarasette and I am the Customer Service Specialist for Edison Nissan. I would like to apologize for the experience you had at ou...


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    Poor Service, Lack of attention to detail 2013 Altima...

    Does not recommend this dealer
    Came in for service or repair
    Edison Nissan

    Hello, my name is Yarasette and I am the Customer Service Specialist for Edison Nissan. I would like to apologize for the experience you had at our dealership. We pride ourselves on providing 100% customer satisfaction and the General Manager would like the opportunity to speak with you so that we may address your concerns. His name is Joe Gorr and his contact information is 732-867-9926 ext. 1586. Thank you and we look forward to speaking with you!


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  • Fake prices, false advertisement
    December 28, 2016

    Saw a car online that met my needs and budget, went in and spoke with a very nice young man who was helpful and help me test drive the vehicle. Ho...

    Edison Nissan

    Hello, my name is Yarasette and I am the Customer Service Specialist for Edison Nissan. I would like to apologize for the experience you had at ou...


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    Saw a car online that met my needs and budget, went in and spoke with a very nice young man who was helpful and help me test drive the vehicle. However, I was then told that the price online is only for previous dealership customers and specified by a small writing on the site. The price was then two thousand dollars more! In addition, PLEASE be careful as they run your credit before giving you a final price for the vehicle (no other dealership has done that before). The worst part of my experience was the sales manager (who I don't have the name of since he didn't introduce himself, seemed to maybe be of Italian heritage) Sat down then proceeded to insult my knowledge by pointing out to the small fine print on the site referring to the change in price for non customers. His demeanor was intolerable, continued to comment my poor judgment of the site by using commercials as an example "they tell you a great price and then you don't read the fine print! Do you complain to them about it?!". At that point, I decided to not do business with them. Sales manager walked away annoyed. Hope he gets some business training and gets to understand the importance of listening to the customer as well as providing a simple handshake to thank them for their time. I think Nissan can do better than that. Please stay away if you don't want to play sales games and deal with unprofesionalism when you don't agree on a deal. In addition, the mood of the dealership also changed after the deal was not made, no more smiles from the staff or even a good bye from the receptionist. I am currently shopping for a vehicle and have walked away from other deals that did not meet my budget, but have never faced this horrible customer service. Will stay away from this dealership. Finally, please do not false advertise your vehicles it only wastes customers time.

    Does not recommend this dealer
    Edison Nissan

    Hello, my name is Yarasette and I am the Customer Service Specialist for Edison Nissan. I would like to apologize for the experience you had at our dealership. We pride ourselves on providing 100% customer satisfaction and I would like the opportunity to speak with you so that we may address your concerns. My contact information is 973-256-1200 ext. 1015. Thank you and I look forward to speaking with you!


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  • My Sentra

    Mr.Leonardis was very helpful on both of my visits at Edison Nissan. I was very satisfied with the outcomes of the car deals he was able to help m...

    Dealer Response

    We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. W...


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    Mr.Leonardis was very helpful on both of my visits at Edison Nissan. I was very satisfied with the outcomes of the car deals he was able to help me an my mother with. If you ever need help with a search for the perfect vehicle for you, visit Edison Nissan an as soon as you walk in the first man to the left window is the man you want to go to if your looking to be completely satisfied with your purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!


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