Reviews
Sold them our third car. HORRIBLE EXPERIENCE
Sold Automaxx our third car, and they were supposed to payoff our loan in 10 days. Tomorrow will be 30 days, and no payoff has been received by our bank. Have left 5 messages in 5 days, no return call. Spoke to someone in finance dept yesterday, they were supposed to call me back. No return call. Now we have had to make another loan payment. And a late payment to our credit report, because someone at Automaxx was unable to do their job. Don't know if I will ever find out where our payoff is.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The payment was made on time for your vehicle. Each bank has different policies on how long they hold checks. I have seen some banks hold our checks for up to 10 days. Please contact your bank and verify the payment. Also, we recommend you make any payment that is due. You will be refunded that money after our payment goes through. Thanks for another opportunity to earn your business Dmiller. - Mike Dangerfield, Internet Manager @ Automaxx.
drove 4 hours
they have CERTIFED pre owned vehicles that come with a 3 month warranty and you also get two oil changers at no charge. we bought a 2016 ram from nick. We will be to buy another in a few years
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2011 Silverado
We were able to sit inside and pick vehicles out on a huge TV screen as Nick Mootz our salesman brought the cars right up to the front door.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
nick galloway was great
he was super cool and was a great help to me and my family .. thank you very much again and i will send all friends and family
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Response To GAP Refund... Zero
Hello car and truck shoppers. I am the average senior citizen that thinks there's integrity and fairness still out there in our state. I have to say a place that I purchased my second vehicle, not to mention three vehicles my son purchased has got me thinking🤔🤔🤔 was my faith diminished? I hope not. Now my issue with Automaxx from Summerville. I bought a 2011 GMC truck ( love it ). Initially did all the dealerships paperwork. One of my options was..GAP Insurance, which I accepted. I decided to have my State Farm Insurance company to finance my truck loan (GAP is free BTW). Notified Automaxx of Summerville and was told it would be taken care of. After notifying Automaxx MORE than I care to count. I received no resolve, no response back and no GAP refund. Oh, fyi... bought my truck in June and it's almost the end of August. I must say Automaxx is warm, friendly and bend over backwards to help you get in your dream vehicle. I bet I shook hands with everybody that worked there. Listen readers.. Just don't rely on Automaxx to give you the same warm friendly bend over backwards attitude if you require something to have resolved. Just saying. Still waiting on my $1075.00. Dana Oswalt
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Automaxx is great
Found the perfect car at Automaxx of the Carolinas. Nick Mootz sold my wife and I an 08 Camry after our last car was totaled. Go see nick!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Got a great car from Cash Money
Garrett Cash was fantastic in helping us with no pressure i will recommend Automaxx and Cash to everyone i meet in the need of a preownd car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
bought my first jeep!
Automaxx is the 3rd store we went to and it was by far the best experience. They educated me quite a bit when it came to financing. I got a really good interest rate through Anderson Brothers Bank. Nick Mootz was our sales person and he did a wonderful job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cash and TJ are Fantastic
I had problems with a Toyota and no other shop could solve the problem. Garrett referred me to Automaxx. TJ the Technician is a Technician not a parts changer. He fixed my car at a fair cost. Thanks Automaxx!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Buying experience with Anthony
Anthony was my salesman and was extremely helpful and nice the entire time. He answered any questions we had and was very knowledgeable. My overall buying experience was great and I will recommend Automaxx
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car