Reviews
Excellent painless experience
We went in to test drive a mazda miata for our son. Ammar was quick, professional and genuine. We were able to quickly negotiate a price and make a clean deal. While my son was out test driving the car I had a long chat with Ammar and found him to be very polite, not pushy and quite honest. I am always nervous about working with a used car salesman but he definitely put us at ease and was very sincere. I would definitely recommend this dealership and especially Ammar.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your feedback, we are happy that you were satisfied with our customer service. Hope to do business with you, your family and your friends in the future. We value your experience and appreciate your feedback. Thanks Maximum Auto Outlet
Sold a broken car
I held off on posting a review to see how my car turned out. Here is what happened. Went to D.C. searching for a car that could fit my budget and be in decent shape. The whole experience was painless. Edwin, who eventually sold me the car, was actually very helpful and let me check out the cars at my own pace. I ended up buying a 2003 Nissan Maxima which I enjoyed - for about 2 hours. While driving back home, the car began to overheat, so I turned on the heater and decided to get it checked out. Took it to a dealership and they said the thermostat was stuck - OK, fixed that. $350. Went to get the oil changed and was told repeatedly the oil was low. Why was this happening? I finally took it to a trusted mechanic instead of messing around with these dealerships. Apparently the radiator has a leak, the catalytic converter, or what is left of it, has destroyed the engine to the point that it is burning through a quart of oil every 700 miles or so. Cost of repair? Over $6000. I have only put 10k miles on the car since buying it, and the fact that it was burning oil quickly after the 1st oil change leads me to believe they sold me a car that had significant engine damage while on their lot. I strongly recommend avoiding purchasing a car from this dealership. Although they may be helpful and low pressure, the quality of vehicles they carry is atrocious. As other posters have said - BUYER BEWARE.
- Customer service 4.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Experience at MAXIMUM AUTO OUTLET!
Recently purchase a BMW SUV from Maximum and I must say, Loved the service the attention and the process at this Dealership. Great customer service overall I would definitely buy from this place again and I would recommend my friends and family to this place.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your feedback, we are happy that you were satisfied with our customer service. Hope to do business with you, your family and your friends in the future. We value your experience and appreciate your feedback. Thanks Maximum Auto Outlet
Lincoln MKX
I drove 3 hours and must say the staff I worked with was exceptional. My first contact was with Jonathon who never called me back but once I spoke with Mario everything turned around. He put me in touch with Dani who was very nice and helpful and finished with Nick who stayed late since I was coming from out of town. So far I feel I made a great choice with a great dealership and would refer family and friends. They have great cars at great prices.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service from one of the employees
First off, I have to say that my experience with Maximum Auto Outlet initially was horrible. The first salesman that I scheduled an appointment with appeared to be to eager to leave early rather than provide service. In short, i was asked to hurry up and test drive. He blew me off for two days. I pretty much figured it's a rap with this dealership. That was until I had the pleasure of speaking with a young woman that actually persuaded me to work with this company. She was attentive, pleasant, and did not in any way make me feel as if i was wasting her time. In the amount of time it took me to test drive, she took care of all the details with my lender & had me in the car and ready to go. She was very thorough and while she wasn't around when i finally picked up the car, she made the whole experience great. I commend Dani on her incredible service. I hope that the company is smart enough to recognize you and possibly promote you. Some of your colleagues could benefit from your training. I would have given you a perfect review had it not been for the initial experience with your colleague.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience So Far
Set up an apt to test drive a vehicle. Vehicle was ready and waiting for me. Evan was very helpful. Will continue to search their inventory.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks for your feedback, we are happy that you were satisfied with our customer service. Hope to do business with you, your family and your friends in the future. We value your experience and appreciate your feedback. Thanks Maximum Auto Outlet
Great dealership to do business with, the best A++
great dealership to do business with, I drove from TN to Virginia to buy a car that I had not scene yet, they were accurate and honest the vehicle looked just as they described but even better. I dealt with Mario and Nick and they were great to do business with. I would differently buy from them again and for sure will be back in the future when its time to trade up. thanks for everything Maximum Auto for giving me a great car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Allan we are happy that you were satisfied with our customer service. Hope to do business with you, your family and your friends in the future. We value your experience and appreciate your feedback. Thanks Maximum Auto Outlet
From a customer that does not like dealerships
I was extremely hesitant about coming to this particular dealer because they are primarily a "used" car sales lot and I typically don't like used car sales.. but I must say that they are very efficient and my Finance Advisor Ammar made me feel right at home and very comfortable. He was very laid back and helpful! Thumbs Up !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sean thanks for your feedback, we are happy that you were satisfied with our customer service. Hope to do business with you, your family and your friends in the future. We value your experience and appreciate your feedback. Thanks Maximum Auto Outlet
Ammar and Edwin
Both Ammar and Edwin helped us find two reliable Honda's within our budget. We have had the vehicles a month and they are running well! Thank you, Ammar and Edwin!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your feedback, we are happy that you were satisfied with our customer service. Hope to do business with you, your family and your friends in the future. We value your experience and appreciate your feedback. Thanks Maximum Auto Outlet
Beware of Ammar and Maximum Auto Outlet
Ammar and the entire Maximum Auto outlet crew should be charged with fraud . The cars are not in good shape and they will not answer your calls if you have any problems with the vehicle . Buyer's beware !!!!! Take your money and business we're they respect there customers .
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dear Miss Honda Accord, I apologies that you are dissatisfied with the service you received from Maximum Auto Outlet, We did everything possible to help you, We stayed after hours for you and we did everything you asked. We also return your calls and text messages in a timely fashion. We apologies about your key fob not working after you had the car for a week but we replaced it for you free of charge. I understand that you were upset about driving back out here from Alexandria, but there was no other way we could resolve your issue without you driving back to the dealership. If there is anything else we can do for you, give us a call. Thanks. Management Maximum Auto Outlet 703-650-0225