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Maximum Auto Outlet

(444 reviews)
Visit Maximum Auto Outlet
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday 11:00am–4:00pm
(571) 257-2895 (571) 257-2895

Reviews

(444 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Just purchased a sharp. 07 Toyota FJ Cruiser

Chuck was professional and great to work with. I'm very pleased with my purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They Are the Best of the Best..

I was looking for a Nice Car, at a good price. I came across a 2001 Volvo 60T, the price was great. The photos looked great online, The Car looked even better in person. The staff is/was Great in every way. I really must say you Can not go wrong by buying a Car From Them. It is some times had to trust people when buying a Car. 100% you can Trust The Staff, and they are always making sure they get you a good deal, and when you leave you are happy. I will used them to Buy every car going forward in my life time... They really are priceless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very satisfied

I bought a 2003 Lincoln Town car strech limousine from Oscar Bustillo over the phone . I didnt look att the car , but he send me some pictures and told me that the car was a 5 from 1-10 . I just got it to Norway shipped in a container and I think its way better than a 5 :) I am really happy about the deal , thanks Oscar !

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Made it Easy

Edwin made the process very easy and explained and answered my questions. I had a trade-in, he was very honest and upfront with his suggestions about selling. I felt like I wasn't hassled into anything and he was very patient with me. All in all I had a great experience and would recommend others to buy/sell with Maximum Auto Outlet

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The second time around was a charm!!!

I must admit that in my previous review I was wrong about the character of maximum auto outlet. My bad experience turned out to be a misunderstand between a sales associate and I, not the entire business. After learning that I'd made a trip that far and didn't purchase a car, Mario the Gm took matters into his hands and Invited me back. The experience was totally different. Mario went beyond measures to take care of me Himself, and I truly Appreciate the professionalism that was displayed the second time around. I did purchase the car that I initially came to purchase at a lower price. Mario did everything in his power to assure me that he wants to see every customer leave MAO satisfied. I will be going back in the near future to purchase a car for my son. BTW I am not in any way affiliated with MAO or Mario, Lets get that straight! The first time I met the guy, and He treated me like family, He was very professional and Genuinely interested in my concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car shopping experience!

The car shopping experience with Ammar was great. He had great customer service and was very knowledgeable of the car and car buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A true believer in honesty

Drove 5 hours to view a car that I inquired about via phone and internet and spoke with amar to assure that this vehicle was in good mechanical condition and i was assured it was, so I went to see the vehicle with plans of purchasing cash deal. When I arrived, I stood waiting on the showroom floor for fifteen minutes at least,without even being greeted .I saw at least 3 employees sitting down doing nothing, so finally,I approached one of the guys and told him that i had previously called about a particular car and had spoken to someone name amar, He pointed me to one of the guys that was sitting doing nothing and said thats amar. I told amar who I was,and why I was there. amar went and got the car and after test driving the car , it was not in the proper mechanical condition as described, I was very disappointed! But however I was willing to still buy the car if the price would've been adjusted accordingly. amar refused to come to a fair agreement, and instead let me walk with the cash. I was willing to pay the asking price for the car less the bogus processing fees, which i thought was fair because the repairs was going to exceed that amount ,but instead we agreed to let his people take a look at the car,He was to contact me afterwards, I have yet to hear anything from anyone at mao. It seems like to me that they didn't care if they sold the car or not.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Bad service

Mario the salesman was completely unprofessional and rude!!! I don't advice going there

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Mr Miller I am sorry about the way you felt but it was not possible for me to sell you a car with KKB Retail value of $12,800 for $8,500. I didn't mean to be rude at all but If you felt that I was rude please accept my apology. Thanks and Regards Mario Garrett

Great Service! Good Experience

Worked with Mario and Ammar. Great buying process. No pressure. Asked to take the car to the dealership and they're were very accommodating. Ending up purchasing the car. Thanks for marking the car buying process easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

John we are happy that you were highly satisfied with our customer service. Hope to do business with you, your family and your friends in the future. We value your experience and appreciate your feedback. Thanks Maximum Auto Outlet

Operations Supervisor department of transportation

Service was good, My sales person (Edwin) was very professional, answered all my questions and made some good suggestions.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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