Maximum Auto Outlet

Mario treated me with respect and patience. I have bought a bunch of cars, and it is often a tedious experience, but not with Mario. He made certain I got the car I wanted at the price we agreed on. There were no games and nothing hidden, as is often the case when car buying. I'll be going back here to work with Mario again in the future.

They were very very very pushy on us purchasing the 2007 Nissan quest . The van has had problems from day one and when I originally called them on it I was told to use the extended warranty . Used the extended warranty at the dealer and found out the van was basically put back together . Called and ask for assistance on the repair and they stopped answering my calls and started be really smart mouth . I'm now trying to work with a lawyer for a class action lawsuit . If you value your dollar take your may some were else .

I was looking online for a Van. I had found a 2004 Toyota that I wanted to get more information. I filled out the request and very promptly got a reply from Nick and set up a time to see the Van the very next day. I also filled out the credit application online to speed things along just in case I did decide to purchase it. I received a call from Danny that evening at home saying that I had been approved and the van was ready for pickup. My family and I traveled four hours to see this Van with expectations of purchasing it. Once we arrived there around five o'clock we were immediatedly greated by a very nice gentleman that pointed Nick out to us. Danny came over (since Nick was with another client). She was very pleasant. After about 45 minutes waiting for Nick to "find" the van he came over and said "It's not here." Then he turned around and left. He also mentioned to Danny to use the internet site for the most up to date. And behold the van was still on the site and is so today, two days later. At that point my husband wanted to know where it was and we were told it was out and would not be back until Tuesday! Nick was very rude to us as he insisted we test drive a 2006 that was four thousand dollars more which he said it was JUST four thousand. We didnt want to waste the trip so we asked to see the Navi van that was on the site. But guess what, that one had just that very second sold. By that time we had been there three hours and we just left seeing that no one wanted to talk with us or help out in anyway and if we had a question it was as if I had asked for a million dollars. Like how dare they. Matter of fact, Nick even move another desk away from us so not to have to answer or talk with us. We arrived back home at midnight, me my husband and two boys. I can say that Danny seemed very sorry to have run us four hours away for nothing and under false assuptions. She did say that IF the van came back on Tuesday she would call. However after that she was quite short and rude as well.

I called after seeing a car of interest to me on the internet. They said they would not budge on the price, and was a little rude about it, and they don't ship. So, no purchase.

I found this dealership to be pleasant and helpful, without any high pressure. Their prices were very competitive. We took the car out for a test drive, and they were more than happy to let us take the car off site another day to have it inspected by our mechanic. In addition, I'd forgotten to make sure the convertible top worked when I was there, and the sales person took digital pics and sent them to me right away. The sale was also a little complicated financially, and they made sure that all went smoothly. I would add that they say "no haggle" and mean it, so don't expect them to come down in price. One of the electronic car keys didn't work and the car needs some minor maintenance, and when I tried to use this to get the price down the sales person stood firm on the "car is sold as is." Fair enough. If you don't know a lot about cars, I'd suggest taking it to a mechanic before you buy or getting a warranty. The price was low enough that it still was a good deal even with what we know we'll have to put into it in the next couple of months. We went there for a specific car we'd found on cars.com, and I'd go back to them for another used car in the future. That's about the best you can ask, for a used car dealership!

Maximum Auto was great! Mr. Edwin Ramos gets an A+++++++++ from me. I'm big on integrity they are great with that.

Maximum Auto Dealership had an extremely hard time with basic customer service . I recently purchased a car and was dissatisfied with the dealers lack of knowledge and unprofessionalism. I would not recommend this dealership to anyone buying a car. The Carfax was incorrect the prices are not clearly marked and they forgot to put tags on the car when we took it for a test drive. During the purchase session my calls were left unreturned and I was repeatedly handed off to other people. Their inability to fill out basic paperwork ,my name is spelled and my address was input incorrectly, leave much to be desired.

Bought 2 cars from Mario, and both are still running strong! bought a CL that has been problem free and an awesome first car for my son first year of college. Mario I appreciate you man all the way from the Carolinas...

Spoke to Ammar yesterday at morning about a BMW Z4 for sale. I told him I wanted the car to put it on hold. He faxed me a hold letter and I told him I would not be able to get the letter back until this morning. He said that was okay he would put a hold on the car. Ammar then said he would have the next day off. I then applied for a loan and had money in hand for the car. This morning I spoke to Amoud (sp) and told him I would be faxing the paperwork in. He said address the fax to Edwin. I faxed the paperwork in as directed. About 20 minutes later Edwin called and said the car had been sold at close of business yesterday. I still have not received a telephone call from anyone at the dealership about the events. To say I was disappointed in the dealership as a whole is a gross understatement.

i JUST BOUGHT A 2004 BMW 545I FROM M.A.O. AND THE ASSOCIATE I USED WAS AMMAR AND THE SUPERVISOR WAS MARIO. AS SOON AS I DROVE OFF THE LOT MY USED CAR BEGAN LEAKING OIL FROM THE REAR MAIN SEAL. I IMMEDIATELY CONTACTED AMMAR AND MARIO ABOUT THE INCIDENT. AMMAR PUT ME INT TOUCH WITH MARIO. MARIO REALLY HELPED ME GET EVERYTHING TAKEN CARE OF. HE WAS A GREAT HELP. AMMAR WAS MORE RESISTANT. WHEN I LET AMMAR KNOW WHAT THE PROBLEM WAS HE WAS ALREADY LETTING ME KNOW ABOUT HOW M.A.O. IS NOT RESPONSIBLE FOR "THIS OR THAT". *BE CAREFUL OF INSPECTING EVERYTHING BEFORE PURCHASING" THEY ARE A PRETTY GOOD DEALER. I WOULD JUST RECOMMEND BUYING A WARRANTY AND A BE MINDFUL OF THE VIRGINIA LEMON LAWS BECAUSE YOU MAY HAVE ISSUES.. THEY SEEM AS IF THEY FLIP USED CARS AT A FAST RATE AND MAY OVERLOOK THE DETAILS. IT MAKES YOU SKEPTICAL ON HOW FAST THEY BUY CARS FROM AUCTIONS AND PUT THEM ON THE LOT. I HAD A CRAZY EXPERIENCE, BUT EVERYTHING WAS TAKEN CARE OF. HONESTLY I'M NOT SURE IF I WOULD BUY A CAR FROM THEM AGAIN. THE ESTIMATE TO GET EVERYTHING FIXED WAS $1500-2500, AND IF IT HAPPENED A WEEK LATER RATHER THAN THE NEXT DAY, I DOUBT I WOULD HAVE RECEIVED ANY HELP AT ALL, PLUS THEY MADE ME PAY TOWING FEES (150.00). NICE PLACE, JUST BE CAREFUL.