Reviews
VW Passat Wagon Purchase
We had an excellent purchasing experience here at Maximum Auto Outlet in Manassas. The staff were friendly and helpful, the prices unbeatable, and the quality of their inventory terrific! I have already recommended this dealer to a close friend of mine looking for a nice, inexpensive, used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2003 Volkswagen Jetta
My experience with Maximum Auto Outlet is disappointing. I purchased a Volkswagen Jetta. I paid half for the vehicle in cash and financed the remaining. Unfortunately after several STRONG conversations with Management to fix the back window they finally agreed. Maximum kept my vehicle for several days assuring me that they completed the work and the rear window does not leak. Unfortunately the window still LEAKS. I was taking my elderly mother and father to a family event, once it started raining the window leaked water all over my parents..needless to say I was furious!! I have tried numerous attempts to contact Mr. Garrett (Manager) but to no avail. My phone calls get routed to voicemail and of course no return call. I WILL NOT RECOMMEND OR REFER ANYONE TO MAXIMUM AUTO. BEWARE
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
2000 Z3
Not high pressure. Ammar Hanjra very nice to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2004 Infiniti QX56
Worked with Ammar Hanjra, service was great and was ready to take my new truck home in 30 mins!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Dealership!!!
Ammar was very helpful and accomodating to my needs. answered every question even if they were repetative. Recommending him to all of my friends and co- workers.!!!and He gave me a deal I couldn't refuse!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy you were highly satisfied with our customer service and professional demeanor. Hope to do business with you and your friends in the future. We value your experience and appreciate your feedback.
2004 GMC Yukon
Great Salesmen!!! Good selection of cars and trucks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2003 Passat
Excelent customer service, worked with me to get my car for a reasonable price. Thank You Ammar Hanjra.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
What an experience! Do they want to sell or what!
I went in with money and intention to buy, what I left with was frustration. After two communications with sales rep, no return calls (after two promises) on two requests that I made to look at a couple of items relating to the car. Totally unprofessional! He act like he was doing Me a favor. Whats worst is he had GM on his business card.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I apologies for your experience here at our dealership. We strive in customer service but, I guess there was some kind of miss communication. If you can please give me a call at 703-822-7998 or send me an email at sales@maximumautooutlet.com so we can discuss about this issue. Thanks Mario Garrett
Maximum Auto Outlet: 1st Used Auto Purchase
Great custumer service, no pressure sales staff(Ammar Hanjra)and great finance options better finance rates than my banking institution.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good service.
Greg Brown was excellent in service and showing the grey BMW 330i.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase