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Maximum Auto Outlet

(441 reviews)
Visit Maximum Auto Outlet
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday 11:00am–4:00pm
(571) 257-2895 (571) 257-2895

Reviews

(441 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great!

If you're looking for a place to buy a pre-owned vehicle. This would be the place to go and consider. If you do go, I recommend seeing "Ammar Hanjra" he'll take care of you quick, fast and easy. Thumbs way up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1999 Saab

I went Maximum auto outlet to look at a 1999 Saab 9.5 SE. Spoke to the General Manager he was very helpful to get someone to help me and bring the car up front. I was able to take a treat drive it drove like a dream and I want to get the BMW, but not able to get approved due to i do not make enough, so i bought the Saab the finance manager Ahmed was so helpful and very courteous, so I paid in full cash. They walk me thru the paper work and then got to take my car home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not up to my expectations

When I read all these reviews, I thought to myself, wow, I wanna buy my car from them, but when I went there I got Zeeeero customer service, I had to talk to three different people, I'm not sure why, and one was worse than the other, I did not seal the deal although I loved the car, because of their attitude.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

I apologies for this situation. I am sorry you felt this bad about your experience that we deserve a 1 star rating. If you would like to discuss the problem you had with my staff please email me directly at mrmgarrett@aol.com or you can reach me via phone at 703-822-7998. Thanks, Mario Garrett (GM) Maximum Auto Outlet

... i'm just sayin ...

i'm in the market for a new used vehicle, and i'm seriously considering going to this dealer. the biggest factor in me making this decision, is the fact that the sales manager is actively looking at their reviews, and asks people to contact him with any problems. you don't see a lot of that, even if the dealer does respond. the "bad" reviews that i've read, the manager apologizes for the poor service, or the way that the customer felt, and it appears that he wants to make things better. personally, that's good business. treat your customer right, and if that fails, take them aside and find out what went wrong, and correct it. ... haven't bought a car yet, but i'm just sayin ...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Nice Folks

The GM was very nice and personable. The car was super clean. We drove 4 hours to get there and they had us in and out in an hour. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We value your experience and appreciate your feedback.

Volkswagen PSSAT

Drove three hours to see great selection of vehicles. It was well worth the time. No pressure and great people to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are glad you had a no pressure experience and your trip was well worth the drive.

Toyota Avalon

The staff was very professional and very helpful. Mario and Ammar went out of their way to ensure my husband and I was comfortable with the purchase of our new car. So much so that they allowed us to take the vechical to our mechanic for a look over.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy you were highly satisfied with our customer service and professional demeanor. Hope to do business with you or your friends in the future.

best deals

best deales out there they droped $4,000 dollars off the car because it was seting in the lot for like a month but great deal best deals out there come to them will come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Customer Service

Last week I had visited Maximum Auto in Manassas needing to purchase a vehicle for my Son. From the first time that I had met Mr Amar, he was extremely helpful. He was very up front regarding the process for purchase of a vehicle and, very helpful from our initial meeting until I actually drove away from the car lot. He took me to the bank to pick up mycheck, I cannot say how truly thankful I am for his diligent service and for this beautiful Jeep Wrangler.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so happy with your experience here at Maximum Auto Outlet. Enjoy that beautiful Jeep Wrangler.

Trying Harder

Initially, I did have some issues with the overall buying process, but this dealership has responded quickly and effectively the problem areas. The dealership was not obligated to do this - which shows a focus on customer satisfaction.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Customer Satisfaction is what we strive for here at Maximum Auto Outlet. Thank you for being a great customer.