Steven INFINITI

After the service, after I received my car back I discovered a problem but Mike went out of his way to make it right and I appreciate that so!

My salesman was very respectful of my specific desires for a car. I wanted a particular color and accessories - he did not try to change my mind he only tried to find me the car I wanted.

I did like the deal. I felt it was fair. However, I've had it in for service. The first time, the three items i took it in for were not fixed and there was grease on the front passenger seat, including the Infiniti stitching and on the drivers headrest. The second time I took it in a week later and it's still in your service shop. I've checked in it several times. The transmission has been replaced. A couple weeks later they found the rattle in the left front wheel area. Last Friday the service manager said it was still rattling in the dash. It might take a few more days yo identify and fix this. Don't know why the technician didn't ride with him then? I called again yesterday, and was told the dash rattle was fixed but it was going in for detail yesterday in case there was grease on the enterior again. I drove by the dealership Saturday eve and it's still in the parking lot. I can't see why someone wasn't dedicated to fixing everything in a timely manner so it wouldn't take almost two months!

The communication was exceptional, Ashley kept me well informed on all repairs needed. We will be returning in the future. Great experience!

Professional and courteous service. Convenience of appts is good, and they will come to your home or work to pick up your vehicle for service.

Service is always excellent and I enjoy taking my vehicle in to be serviced because of the friendly and professional way I am treated as a customer.

Courteous service, reasonable prices. They were able to get me in on short notice and I only waited one hour for the service.

Fred was GREAT to work with. There was no pressure, he just helped us find what we wanted and answered all of our questions.

All of it. The workers were amazing, helpful and respectful. Great experience and went smooth and nice. Waiting Time was good and the loan car was perfect.

Quick easy appt, friendly and courteous staff, loaner vehicle available, completed on scheduled as promised, explained everything that had been done