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Genesis of Portland

(72 reviews)
Visit Genesis of Portland
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–5:00pm Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (503) 715-3184 (503) 715-3184
Used (503) 208-9920 (503) 208-9920
Service (503) 208-9922 (503) 208-9922

Reviews

(72 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of Portland from DealerRater.

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My experience at Genesis Portland was truly amazing.

My experience at Genesis Portland was truly amazing. From the moment I walked in, I was greeted by a friendly and welcoming staff, making me feel at ease right away. The atmosphere was warm and inviting, creating a comfortable and relaxing environment throughout my visit. The service was exceptional, with attentive staff who ensured all my needs were met and went above and beyond to make my experience memorable. The quality of the offerings exceeded my expectations, and every detail was thoughtfully executed. Overall, Genesis Portland provided an unforgettable experience, and I would highly recommend it to anyone looking for top-notch service and a fantastic experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Elijah, we're delighted to hear that your experience at Genesis of Portland was memorable and exceeded expectations. Our team is dedicated to providing exceptional service in a welcoming environment, so it's wonderful to know we hit the mark for you. Thank you for recommending us!

Our sales experiance was very low pressure and smooth

Our sales experiance was very low pressure and smooth throughout the whole buying process. Our sales rep, Moon, was wonderful to work with. Dillon in finance was great as well, helping us understand and find a payment option that worked for us. Thanks again and it was a pleasure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us at Genesis of Portland! We're delighted to hear that Moon and Dillon made the process smooth and enjoyable. We appreciate your kind words, and we're here if you need anything in the future!

I had an outstanding experience at Genesis of Portland

I had an outstanding experience at Genesis of Portland From start to finish, the service was top-notch. Evan was fantastic—attentive, knowledgeable, and truly listened to my wants and needs. He tailored a package that worked perfectly for me without being pushy or overbearing, which I really appreciated. The attention to detail and customer-focused approach made the entire process smooth and stress-free. If you’re looking for a dealership that genuinely cares about its customers, I highly recommend Genesis of Portland and working with Evan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

David, we're delighted to hear about your outstanding experience with Evan and the team at Genesis of Portland! It's great to know that our customer-focused approach made everything smooth for you. Thank you for recommending us!

I had an outstanding experience at Genesis of Portland!

I had an outstanding experience at Genesis of Portland! From start to finish, the service was top-notch. Evan and the finance team were fantastic—attentive, knowledgeable, and truly listened to my wants and needs. They tailored a package that worked perfectly for me without being pushy or overbearing, which I really appreciated. The attention to detail and customer-focused approach made the entire process smooth and stress-free. If you’re looking for a dealership that genuinely cares about its customers, I highly recommend Genesis of Portland and working with Evan and the team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

David, we're delighted to hear that Evan and the team at Genesis of Portland provided you with such a fantastic experience. It's great to know they tailored everything perfectly for you without any pressure. Thank you for recommending us, we wish you safe travels ahead!

Excellent experience.

Excellent experience. Caring snd professional. Moon was a great sales consultant and Dillon made the F&I experience enjoyable. Highly recommend this dealership and the brand!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We're delighted to hear that Moon and Dillon provided such a positive experience at Genesis of Portland. Your recommendation means a lot to us, and we hope you're enjoying your new vehicle!

Excellent Job!

Excellent Job! Professional and positive minds. Jonathan and Moon - I would definitely recommend this dealership to anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're delighted to hear that Jonathan and Moon provided a professional experience at Genesis of Portland. We appreciate your recommendation and hope to see you again in the future!

Michael is great to work with.

Michael is great to work with. Provided excellent service and communication. Unable to complete all needed services in one day, they returned my vehicle to me at home. I live 2 1/2 hours away. Super!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Michael and the Genesis of Portland team provided excellent service and went above and beyond with your vehicle's return. Thank you for sharing this positive experience, we truly appreciate it!

I came in to this servicing on Monday with the idea that

I came in to this servicing on Monday with the idea that the only value was that I needed it in order to complete the 3 service visits to qualify my car issues for the the “lemon law”. As it turned out my private session with sales manager Scott Larson caused me to totally reassess the situation. The result lead to a very understanding first class solution that enabled me to trade a very challenging condition in an otherwise nice driving car into another new car of the same pedigree without undue loss. Many thanks to Scott and his sales crew and the tireless efforts of Jack Quandt and Stephen Kim in the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're delighted to hear that Scott and the team at Genesis of Portland were able to provide a first-class solution for your situation. It's great knowing our service department, led by Jack Quandt and Stephen Kim, could assist in making your experience positive. Thank you for choosing us!

Showroom was clean and well maintained.

Showroom was clean and well maintained. Facilities were outstanding. The Sales person we dealt with was quite knowledgeable and did an outstanding job of listening and communicating

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that Christopher and our team provided excellent sales support. Thanks for choosing Genesis of Portland and sharing this feedback with us.

Consumer response

This was our first experience with Genesis of Portland. I must say were quite pleased with the outcome. Having owned three Hyundai family vehicles (2 Azeras and one Genesis) we felt our purchase and the handling was superior to in all respects to our previous three vehicle purchases. Christopher May was exceptional.

Best car purchase experience in my 53 years of car

Best car purchase experience in my 53 years of car buying. First service just done. It was done very professionally and the staff in service could not have been nicer, This dealership makes it so easy to speak to the right person. Thank you Genesis of Portland for being the best of the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience with Genesis of Portland! We're delighted to hear that both your car purchase and first service were handled professionally by our team. We appreciate the kind words and look forward to serving you again in the future!