Reviews
Good customer service and quick processing time.
Good customer service and quick processing time. Salesman are very accommodative to customer needs at all times.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sai, we're delighted to hear that you had a positive experience with our team at Genesis of Portland. We strive to provide excellent customer service and appreciate your feedback!
Helpful staff and quick service.
Helpful staff and quick service. After having issues with the Vancouver Genesis location, this one was a breath of fresh air.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear that our team at Genesis of Portland provided you with a refreshing experience and quick service. Thank you for choosing us, especially after your previous challenges!
Great customer service!
Great customer service! We enjoyed working with Chris and found him very knowledgeable concerning the GV 80 Coupe that we purchased.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Chris provided you with great customer service at Genesis of Portland. Enjoy your new GV 80 Coupe!
Excellent car buying experience start to finish.
Excellent car buying experience start to finish. Worked with Jordan, to purchase a vehicle for my daughter. Extremely helpful and professional. Thank You Happy Customer, Sam Davis
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sam, we're delighted to hear that Jordan provided an excellent car buying experience for you at Genesis of Portland. Thank you for choosing us and sharing your feedback!
Premium price for routine service and no parking for
Premium price for routine service and no parking for service customers. Other premium cardelers I have used, Lexus, BMW and Audi are superior.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We strive to provide a premium experience, and it's clear we have room for improvement in this area. Your comments are valuable, and if there's anything specific you'd like us to address or discuss further, please feel free to reach out. Thank you, Will Pak - Sales Manager - 503-203-4600
Chris May, sales rep at Genesis of Portland is the best!
Chris May, sales rep at Genesis of Portland is the best! He is friendly, knowledgeable and cares about the customer experience. I did not feel pressured during my visit to the dealership. He was able to get me into a lease of a top of the line 2025 Genesis sedan for the price of the model with less features and horsepower.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Chris provided such a positive experience at Genesis of Portland! It's great to know you felt comfortable and got an excellent deal on your new lease. Enjoy driving your 2025 Genesis sedan!
I would recommend Genesis of Portland.
I would recommend Genesis of Portland. They have a large inventory, nice lounge, and a friendly, knowledgeable team. Great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Genesis of Portland! We're delighted to hear that our inventory, lounge, and team made your experience a great one. We look forward to welcoming you back in the future!
Jack in the maintenance section is great.
Jack in the maintenance section is great. He is very professional and personable. The work was completed on time and the car is running good. Thank you Jack and the maintenance team who worked on my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Don, we're delighted to hear that Jack and the maintenance team at Genesis of Portland provided you with such professional service. Thanks for sharing your experience!
Wonderful people who work really hard.
Wonderful people who work really hard. Stephen and Jack went out of their way to take care of me and my family
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John, we're delighted to hear that Stephen and Jack provided such great service at Genesis of Portland. Thanks for sharing your experience with us!
Service was completed as promised…Quickly and
Service was completed as promised…Quickly and efficiently!! I was greeted promptly and reassured that my car issue would be resolved in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Paul, we're delighted to hear that our team at Genesis of Portland delivered prompt and efficient service for you. Thank you for sharing your experience!