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Bob Moore Chrysler Dodge Jeep RAM

(419 reviews)
2013 state dealer award
View 1 awards
2013 state dealer award

Reviews

(419 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Chrysler Dodge Jeep RAM from DealerRater.

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Car service

Had oil change and tire rotation. The service agent(Aron) was very personable and courteous. All my experience with personnel at Bob Moore Chrysler was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're pleased you trusted us with your vehicle, and that you were satisfied with our work. Our reputation is everything, and we're glad you said good things about us. Thanks again, Jim!

Great service on routine maintenance

Took my son’s ‘05 Jeep Wrangler Unlimited in for oil change and tire rotation on a Saturday. They got us in an out quickly and did a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kind review of our Service Department! And thank you for trusting us with your Wrangler. We look forward to our next opportunity to provide you with great service.

Gerald Duke

Everything was excellent. I had a appointment so there was no wait, there service was fine and I was kelt informed every step of the way. The cost was exactly what they said it would be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

You're happy with us! Great. We hope we've made a friend--and a permanent customer--in you. Thanks again, Gerald!

David Hodgkinson was great to work with he didn't waste...

David Hodgkinson was great to work with he didn't waste our time and done a great job getting us a car with no hassle I would come back to Bob Moore for my next vehicle Thanks Richard and Colleen Totman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your positive review. We know the search for the right vehicle can take time. We're glad you found yours with us!

Everyone that helped me find and purchase my new vehicle...

Everyone that helped me find and purchase my new vehicle was extremely professional and made the entire process an enjoyable experience. I would recommend Bob Moore to all who are looking to upgrade their rides.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to comment. Your opinion matters, and we're pleased you think well of us. Stop by anytime. We're here to help!

Great service. Been coming here since it opened. Bought 4...

Great service. Been coming here since it opened. Bought 4 vehicles here. David and Aron are the best in service department. Would not go anywhere else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so pleased our Service Department lived up to your expectations. We appreciate your kind words and continued business. Stop by anytime!

Great dealership! No pressure and all of my questions...

Great dealership! No pressure and all of my questions answered. Asked several people in the dealership questions and got a great feel for the great service I should expect after the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your excellent review. Thank you! Your opinion matters, and we're pleased you think well of us.

Great service work done in a timely manner. Cost was...

Great service work done in a timely manner. Cost was accurate and timely. Aaron and David do a great job!! I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive comments regarding our Service Department. We hope we’ve made a friend—and a permanent customer—in you. We’ll do our best to live up to your review.

This group of dealers went out of their way to make me...

This group of dealers went out of their way to make me happy with my used car purchase. They were professional and courteous at all times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s so great to know you’re happy with us, and with your new vehicle. Thanks for allowing us to serve you.

I made an appointment for 7 am to have an engine mount...

I made an appointment for 7 am to have an engine mount replaced, get quotes on tires, and have my tpms sensor checked. I was there until noon with virtually no communication unless I asked. They didn’t even quote me prices until 9:30. Terrible service. I will be not be going back

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jonathan, Thanks for taking the time to comment. Sorry you weren’t happy with your auto service experience. I would like the opportunity to talk through this in more detail. If you would like, please feel free to reach out. Respectfully, Brent Campbell, Fixed Ops Manager 405-720-4000