Reviews
Great
Great and easy to work with! Would do business again! Friendly and very knowledgeable! Toyota quality is second to none. Great staff great product again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. I am happy to hear that our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Wonderful
Everyone friendly very knowledgeable great experience 2nd vehicle have bought from Jim Norton toyata. Thank you everyone for all you help. I recommend them to anyone
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Professional and Respectful
I so appreciate Jim Norton Toyota dealership. Everyone I've talked with or worked with has been incredibly professional and respectful of me. Often I experience condescension for my age and gender, but here I am treated with nothing less than utter respect and honor. They treat me like an actual person and not just a money-maker. They care about me and what I'm looking for. And they are good salesmen as well. Thank you for such great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to seeing you again! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
FJ purchase
Everyone was very pleasant. We were very impressed with management & finance. They were both quick & efficient to work with. Its always a plus when you don't have to spend hours at the dealership working to close a good deal!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Surprise Gift
This experience was awesome. No hassles. I told my husband sometime ago the kind of truck I wanted. Lord behold Jim norton had the truck. This vehicle was a lotta more truck than I expected. I'm very pleased with my purchase. Todd our sales guys was Awesome to work with. I highly recommend this dealership for a easy car buying experience
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Todd was there to provide you with such exceptional service. Thank you again and congratulations on your new car. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Friendly efficient and fast service
I have bought or leased four vehicles fronm this dealership and have always has excellent service from the point of sale to the scheduled services. I would recommend them to anyone, family or friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ernest, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Great place to buy from!
Everyone at Jim Norton Toyota was very helpful & courteous during our visit. We had a great experience when buying our used car. Our salesman Todd was very knowledgeable about the car and was not pushy in any way. I would certainly recommend this dealership to anyone wanting to buy either a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know that Todd was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Great deals
Came in just looking for a black and chrome car not thinking of buying but when me and Mitch came across a black and chrome Nissan Altima I couldn't pass it up. It had low miles and all the accessories inside. Took it for a drive and knew we had a match. The rest is history
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this review and congratulations on your new Nissan Altima! I’m very happy to hear that Mitch could help get you set up with the perfect new vehicle. If there is anything more that we can do for you please feel free to come back and see us anytime! Take care. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Amazing Customer Service
I have been to many dealerships and this one by far is the best all around. The salesman Andrew was great. He had amazing customer service and he was very respectful. He will be my go to salesman from now on. He sold me not only on a C-HR but a lifetime of buying from the toyota line. I would recommend him to everyone and my family from now on will be buying from this gentleman. He made the car buying experience easy and honest. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ashley, thanks for this marvelous review and congratulations on your new car! I’m so pleased that Andrew was able to provide you with such exceptional service. Enjoy your new vehicle! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
GREAT CUSTOMER SERVICE
My salesman JC was very patient and very knowledgable. He was easy to talk to and really made my first car purchase a little less terrifying. Brian in financing was also very patient and helpful! I would recommend this dealership to everyone due to the great customer service and quality assurance of their vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasure to read about your first buying experience working with JC and Brian. Congratulations on your new car! It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com