Reviews
Write a reviewSo far, so good!
I just purchased a car from this dealer. So far everything has seemed fair and acceptable. Car is very nice internally and mechanically sounds great. Only time will tell. As of now i would reccomend this dealer.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!
Fast, Austin Direct Auto sales.
was a fast process, fun experience and all that. had a good time, clerk was nice and fast. good at counting money, not pressured into anything, which was nice.
- Customer service 3.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!
review on the volvo
fast and easy transaction. very nice car. im more likely to buy another car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!
Great experience and excellent value
Nice car. Even put in a new clutch. Fair prices on all the cars. Would recommend to others.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!
Vehicle Purchase
Good service, good car, good experience! Will be recommending to friends searching for used cars.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!
Austin direct auto has awesome 1 on 1 service
Austin direct auto sales is a great place to purchase your new vehicle, after the purchase of my second great vehicle from them I had to write a good review. The service is very personal and 1 on 1, they stay on top of getting back to you asap and have quality cars at a very conpetitive price!! Buy a car truck or suv from austin direct and you will not be disapointed!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!
Austin Direct
Everything went smoothly. The dealership had a good selection of cars to look through.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!
Smooth Car Buying Experience!
Drove over an hour to get this great vehicle. The vehicle was in tip top shape for the year. We were treated great from the time we walked in until the time we drove off. Everything was explained to us in detail. For a long time I actually felt great about this purchase. I would definately be buying my next vehicle here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!
people were very nice, car was a good deal
people were very nice, car was a good deal price was perfect we will be back
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!
Very Disappointed - Seller deceived buyer. Beware!
After initially having a positive experience with Matt and team from Austin Direct Auto prior and writing a positive review on my recent Infiniti FX45 purchase (1/14/13), I sadly have discovered I've been badly deceived. I drove the car less than 60 miles before check engine light came on. Brought it to the Infinity dealership technician and they discovered from their advanced scanning tool that there were two "stored" codes in the ecu. They suspected that the codes were re-set because they were stored as opposed to a new code. And that the 60 miles driving was a classic interval before the code re-tripped the ecu and came back on. Turned out the codes were a P403 and P402. Massive vaccuum leak air/fuel mixture rich, Need new exhaust manifold catalytic convertor and oxygen sensors. Car would never pass a Texas state inspection. Grande total of repairs was $2500. I gave Matt the opportunity to right the situation. He and his dealership obviously knew they had sold a car in need of alot of repairs and dishonestly re-set the check engine light. Although his seller online ad reads "All cars sold with warranty" He does not honor his words and was rude in his response. Buyer beware of this place. Proceed with caution. He was very nice and it could be very deceiving. But once confronted, he was callous and lacked integrity. I'm looking to recuperate this lost in small claims court. Don't make my same mistake.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thats not true we never re-set check engine lights we bought the car like that from auction who ever sold it to us must re-set the engine light we drove it to lot everything looks good valid inspection so we put it for sale sorry to hear that !!! online online note dosent said all car comes with warranty probably other dealer that you went said that. AGAIN IM SORRY TO HEAR THAT.