Skip to main content

Austin Direct Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (73 reviews)
Visit Austin Direct Auto Sales
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 9:00am–7:00pm
Tuesday 9:00am–7:00pm 9:00am–7:00pm
Wednesday 9:00am–7:00pm 9:00am–7:00pm
Thursday 9:00am–7:00pm 9:00am–7:00pm
Friday 9:00am–7:00pm 9:00am–7:00pm
Saturday 9:00am–7:00pm 9:00am–7:00pm
Sunday 9:00am–7:00pm 9:00am–7:00pm

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (73 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Austin Direct Auto Sales from DealerRater.

Want to share your experience with this dealership?

Write a review

So far, so good!

I just purchased a car from this dealer. So far everything has seemed fair and acceptable. Car is very nice internally and mechanically sounds great. Only time will tell. As of now i would reccomend this dealer.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!

Fast, Austin Direct Auto sales.

was a fast process, fun experience and all that. had a good time, clerk was nice and fast. good at counting money, not pressured into anything, which was nice.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!

review on the volvo

fast and easy transaction. very nice car. im more likely to buy another car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!

Great experience and excellent value

Nice car. Even put in a new clutch. Fair prices on all the cars. Would recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!

Vehicle Purchase

Good service, good car, good experience! Will be recommending to friends searching for used cars.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!

Austin direct auto has awesome 1 on 1 service

Austin direct auto sales is a great place to purchase your new vehicle, after the purchase of my second great vehicle from them I had to write a good review. The service is very personal and 1 on 1, they stay on top of getting back to you asap and have quality cars at a very conpetitive price!! Buy a car truck or suv from austin direct and you will not be disapointed!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!

Austin Direct

Everything went smoothly. The dealership had a good selection of cars to look through.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!

Smooth Car Buying Experience!

Drove over an hour to get this great vehicle. The vehicle was in tip top shape for the year. We were treated great from the time we walked in until the time we drove off. Everything was explained to us in detail. For a long time I actually felt great about this purchase. I would definately be buying my next vehicle here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!

people were very nice, car was a good deal

people were very nice, car was a good deal price was perfect we will be back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!

Very Disappointed - Seller deceived buyer. Beware!

After initially having a positive experience with Matt and team from Austin Direct Auto prior and writing a positive review on my recent Infiniti FX45 purchase (1/14/13), I sadly have discovered I've been badly deceived. I drove the car less than 60 miles before check engine light came on. Brought it to the Infinity dealership technician and they discovered from their advanced scanning tool that there were two "stored" codes in the ecu. They suspected that the codes were re-set because they were stored as opposed to a new code. And that the 60 miles driving was a classic interval before the code re-tripped the ecu and came back on. Turned out the codes were a P403 and P402. Massive vaccuum leak air/fuel mixture rich, Need new exhaust manifold catalytic convertor and oxygen sensors. Car would never pass a Texas state inspection. Grande total of repairs was $2500. I gave Matt the opportunity to right the situation. He and his dealership obviously knew they had sold a car in need of alot of repairs and dishonestly re-set the check engine light. Although his seller online ad reads "All cars sold with warranty" He does not honor his words and was rude in his response. Buyer beware of this place. Proceed with caution. He was very nice and it could be very deceiving. But once confronted, he was callous and lacked integrity. I'm looking to recuperate this lost in small claims court. Don't make my same mistake.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thats not true we never re-set check engine lights we bought the car like that from auction who ever sold it to us must re-set the engine light we drove it to lot everything looks good valid inspection so we put it for sale sorry to hear that !!! online online note dosent said all car comes with warranty probably other dealer that you went said that. AGAIN IM SORRY TO HEAR THAT.