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Austin Direct Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (73 reviews)
Visit Austin Direct Auto Sales
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–7:00pm
Tuesday 9:00am–7:00pm 9:00am–7:00pm
Wednesday 9:00am–7:00pm 9:00am–7:00pm
Thursday 9:00am–7:00pm 9:00am–7:00pm
Friday 9:00am–7:00pm 9:00am–7:00pm
Saturday 9:00am–7:00pm 9:00am–7:00pm
Sunday 9:00am–7:00pm 9:00am–7:00pm

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (73 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Austin Direct Auto Sales from DealerRater.

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Car Dealership that cares!!!

While buying a "first" vehicle for our 16 year old son, we went shopping at several dealerships. Our first stop was Austin Direct Auto Sales. We met with Matt Z, who was very pleasant and listened to what we were looking for with our budget. There was no pressure from him, as we just strolled around the lot and let our son choose what he wanted. We found a very nice 2005 Dodge Status and were interested. We told Matt that we were going to look at some other dealerships, but that we would get back with him - again, no pressure tactics from him. The other dealerships we looked at were very snobby and disorganized - since we weren't spending a lot of money, they just couldn't care a less. We left promptly, returned to see Matt and bought the car. We found this experience very pleasant and our son was thrilled. I would highly recommend Austin Direct Auto Sales to anyone as they have a nice selection of cars for any budget. We are very pleased with our purchase and a big thanks to Matt!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family! MERRY CHRISTMAS !!!

BEST DEALER I have ever worked with

Matt is the BEST Dealer I have ever worked with. I am way past 50 ... have purchased several cars/trucks and this is the ONLY Dealer I would come back to. Can not PRAISE him enough. He did not try to over sell for a higher profit. Made sure all question were answered, AND before I grove off the lot with my newly purchased Truck he said I could come back with ANY questions later. Am serious, if you want a GOOD used car/truck go to THIS dealer! peggy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!

Very easy to deal with

I bought a used Toyota Corolla from this dealer a few months back and am just now getting around to filling this out. The guy was very easy to deal with and let me test drive as many of his cars as I wanted without any hassle at all. He asked which cars I was interested in and I rattled off a list of three on his lot. He then handed me the keys to all three, encouraging me to test drive any or all of them. When I'd settled on the Corolla, he let me take it to a mechanic for an inspection before purchasing and when it came time to buy, he was also willing to negotiate the price with me. The car has been serving my son well since he took it off to college. The whole process was extremely laid back and there was zero pressure sales. Some people might not like being left alone out in the lot to browse the cars, but it's exactly what I like. Very pleased with the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!

Inresponse to my review - "Dont go here!! Fraud"

In Response to my Review and the Response of the dealer... Immediately after my car broke down, first thing i did was called this dealer.. First response from him.. my friend its been 3 months.. i dont know what you did to the car.. i cannot take care of it.. I had also purchansed SCS warranty from him,, for 1 year, and that is totally bogus. after 3 weeks, they tell the reason for this is overheating and they will not cover for it.. If Anyone planning to buy a car from this dealership... please please get a mechanic check up and DO NOT take 3rd party warranty... thats all Bogus and waste of money..

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dont go here!! Fraud

I brought a Car from this dealer, after 3 months, while i was driving my car, it suddenly stops at the the signal, and turns off. I towed it and taken to my mechanic, after diagnosing my car, my mechanic says, the Engine in the car was replaced from a different Engine (may be brought from a salvage/junk yard). This dealer did not tell me initially about all this crap. I am totally at a loss. Beware before you buy anything from here.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

You should of call me so i can take care the problem and fix your car,When you drive the car off of out lot car was in great running condition, there is no way you can tell if this car last one day or one year,There is no way we can test the engine or transmition to be sure to work for 3 month for now or 6 month for now we test power train when we buy it it. if the engine replace buy previous owner there were no where that we know of.

Bought a '99 BMW 328i

I was looking to buy my first BMW. For the price, age and miles on the car, the car is pretty good condition. I got it checked out about a week after I purchased it and even the BMW dealership thought the same. So far the car is great and the buying process was good. Very professional.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!

Best service I have ever recieve.

I was looking for a reliable car to save me gas and when I stopped by I told him what I wanted and what he told it to me straight. He didn't sugar coat anything he told me. He told me what reliable car he has that were fuel efficient and told me what he had that was in my price budget. He worked with me to find the right car and now I am driving the best choice I made. He's a very good guy. He is not the guy that will screw you over. He is there to help us who don't want our credit to be ruined by big mean cardealers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!

05 bmw 330i

05 BMW 330i. these guys provided the best customer service, had the best deal in town, and cleanest car for the money that I spent. thank you guys so much, I love my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!

Great place to look for vehicles..

Though I have not purchased..yet..but it seems reasonable to say that you get a lot of good information to make an intelligent decision..Looking forward to keep searching and making the purchase..as well..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!

Finally, the Right Price.

After extensive search and many disappointments and wasted time searching for a used car, finally I found these guys. Prices are fair. Staff was very flexible and easy going handling my buying requirements such as independent car inspection(s) and extensive test driving. No attitudes, no hard sells, just a good car at a good price. I'll be keeping these guys in mind from now on when I need a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in the future. Welcome to our little family!