Reviews
Write a reviewDarla
Kory helped me purchase the 2015 Lincoln MKC. He was very helpful in all aspects. Jim delivered the Lincoln MKC and did an excellent job in explaining all the details of the car. Love! Love! Love! my MKC and appreciate the wonderful staff!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great everything
Everyone was great!!! Thanks to Amy, Junior and Victor. Hooks has a great staff. I would hire all of them to work with me in my business. It's the people behind the name that makes me want to say....."Go to Hooks" -C. Martin
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great customer service!
The staff at Hooks Lincoln are courteous and helpful! Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Going the extra mile
Hooks Lincoln of Fort Worth, Texas and Lincoln Motor Company have bent over backwards to get our business. With Lexus, Saab, Volvo, and VW being our recent car purchases (last 15 years) we never thought about driving a Lincoln. We love our new MKC!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Everyone was polite, caring and courteous. It was an enjoyable experience purchasing my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Purchased a 2015 Lincoln MKZ. Troy was our salesman. Excellent service.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service
Excellent service the service department employees were excellent. All were very apologetic for the construction dust and inconvenience of being taken to the showroom floor lobby. It was no problem for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Used Honda CRV
Used Honda CRV Service was great. Staff was helpfull with everything we needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hooks Lincoln of FW is the best!
The staff and service is extremely good, helpful and competent! They go above and beyond expectations.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great People!!!
I've been to over 50 dealerships in my life, HOOKS is the BEST!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase