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Hooks Lincoln

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (186 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (186 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hooks Lincoln from DealerRater.

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Buy and servicing our Navagator

Hooks is more than a dealership. It is family. A great place to shop, and an outstanding place to service our Lincoln. No one else even comes close. Lincoln is the best value in Luxuary Cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Review: MKX

My family has bought over 30 cars from Hooks. We trust the quality and continued service after the sale..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service!

Salesman and Management team were professional and excellent to work with! They wasted no time and got me the 2015 Navigator I been looking for and reading about in popular mechanics!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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mr.calvin dixon

very good service. service personnel was very nice and helpful. wiil continue to have my auto serviced here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Class of Lincoln

Lincoln MKT 2013, oil change and maintenance, staff made appt, I was there on time, they took the vehicle in immediately, waited in the nice waiting with a snack and cold water. Wifi was available and a nice TV. One of the owners came by to visit, make sure I was being taken care of. Don't know how you could ask for more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Lincoln Navigator L

We purchased a 2014 Navigator L. The salesman Jim Taulli, was very knowledgeable about the vehicle and was a pleasure to work with. Korry Hooks, was very pleasant and accommodating regarding our purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mrs. Swift Supper!!

Everything was great!! Appreciate the very good service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2014 Red Lincoln MKX

My experience was outstanding - This is a first class dealership. The 2014 MKX is an outstanding vehicle. Dealership personnel are top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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average customer

My normal excellent service. The staff at the service department is excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Auto repair

Have 2013 MKS. Came in for recall notice. Everyone professional and courteous as always. Plus, even though they were having a busy day, they washed my really dirty car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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