Reviews
Write a reviewGreat service
They are always personable, professional, and most importantly trustworthy. I never thought I would buy a Lincoln, and now I never want to own anything else!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A great place to purchase a vehicle.
We went to Hooks Lincoln to take an initial look at the MKX and liked the style, comfortable drive and feel of the car. The incentives available to us, including the loyalty program, were enough to see that we were destined to purchase a vehicle that day and we did. The staff was excellent throughout the purchase. We picked up the car as arranged the next day and are very satisfied with the deal and service we received.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service
Very prompt. Helpful and excellent customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. Walter Schmid
Fast service. Nice waiting room. Everyone friendly. Refreshments offered
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hiijs service department
The service department is awesome! Greg is a great front person, his sense of humor along with the rest of the team is what always brings me back. Beyond routine maintenance, shen the chips are down, they are always there for me! Thank you Hooks Lincoln!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hooks Lincoln
MKX, we could not have been more please. We have the oil changed and washed and it looked great after only a short time. They offered us something to drink while we waited and I had not even finished my coke. Great Service!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil Change, Brake Pads, Wash
Did such a good job, I'm coming back Friday................................................
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Senior Accountant
I have never had a bad experience when dealing with Hook's Lincoln and I have been dealing with Hook's for many years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent dealership
As always the service was excellent. Hooks succeeds in providing personalized "small town" service in the city environment. This dealership is the reason I drive a Lincoln.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Realtor
Jim and Cory were very nice to work with. Jim followed up to make sure I was happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase