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AutoNation Acura Gulf Freeway

(1,347 reviews)
Visit AutoNation Acura Gulf Freeway
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2023 state dealer award
View 3 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (888) 548-3807 (888) 548-3807
Used (888) 340-5423 (888) 340-5423
Service (866) 755-9493 (866) 755-9493

Reviews

(1,347 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Acura Gulf Freeway from DealerRater.

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2020 Acura MDX

Hilary was awesome and made this process run smoothly and painless. We got what the price that we wanted which included several accessories. Service shop guys were also very friendly and accommodating when getting the accessories installed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Diane! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Great Customer Service

Had a fabulous experience and will definitely recommend to a friend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Allison, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Stress Free

Buying and servicing my Acura MDX at Auto Nation Acura was a great decision. I have had two routine service appointments and both were with exceptional service, I even enjoy sitting in waiting area to take time to relax and scan emails.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Phyllis! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

See Michael P for excellent Customer service

Michael Polidori in Service Dept= excellent customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Katherine, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Outstanding service

Fantastic service. Would recommend this dealership to any friend t family member.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kevin, we are very happy to have provided you with such a positive experience! Again, we appreciate your recommendation of AutoNation Acura Gulf Freeway and we hope to be of service again in the future.

Having my car serviced at this location

I was very pleased with the service of my car, and the hospitatly of the dealership. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi John, thank you for taking the time to leave a review for us at AutoNation Acura Gulf Freeway. We're happy we could meet your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

2020 MDX

This is the third MDX we have purchased from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Ernest, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

great work

Michael and Charlie kept updated on repairs. always have the dealer ship do any repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robert, your comments keep us motivated and working hard for all our guests! We will be sure to pass along your comments to Michael and Charlie for a great job! Drive safe, and we'll see you on the road.

Service Autonation Acura Gulf Freeway 12/11/19

Short notice appointment obtained easily to replace tire sliced by road hazard. Autonation Acura Gulf Freeway got me quickly and conveniently. Repairs/tire replacement within one and half hour while I waited in pleasant customer area at dealership. Excellent experience, service manager courteous and careful to keep me informed of progress.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joan, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Great service

Michael was very helpful and kept me updated on the repairs to my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Laura, thank you for your kind review; we are happy to pass along your comments to Michael at AutoNation Acura Gulf Freeway! If you ever need help, just give us a call. Happy motoring!