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AutoNation Acura Gulf Freeway

(1,347 reviews)
Visit AutoNation Acura Gulf Freeway
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2023 state dealer award
View 3 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (888) 548-3807 (888) 548-3807
Used (888) 340-5423 (888) 340-5423
Service (866) 755-9493 (866) 755-9493

Reviews

(1,347 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Acura Gulf Freeway from DealerRater.

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lynn.bloom@yahoo.com

Everything went smoothly. Loaner car offered when the repair was going to take longer than expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Lynn, thank you so much for your positive comments about AutoNation Acura Gulf Freeway! If you ever need help, just give us a call. Happy motoring!

Service

Bud the service Tech was professional courteous knowledgeable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Albert, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Visit to Accura Auto Nation

I was very pleased with my 36,000 mile service appointment. Bud was very helpful in getting me signed in and got my car in on time ! Thank you Bud , thank you Auto Nation !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Suzanne, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

2020 Acura MDX Purchase

The team went above and beyond. All members were professional , maintained the COVID-19 protocol ( which was explained to me before I showed up), and took excellent care of my needs. Highly recommend Acura Gulf Freeway

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ian, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Tire Repair

Extremely well organized and knowledgeable. Very courteous and made you feel like you were the only one. Great facility and extra special care during Covid19 and Bud Peung is awesome - gave options for the fix, explained things and answered all my questions - Great Place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Barbara, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Autonation Acura

Roger and Ronald where very professional and made my experience in buying the car easy for me the explained and answered the questions I had.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jesus, it is great to read such wonderful comments about your recent experience with the team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

First Vehicle Service

The process was seamless and fast. Communication throughout was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Acura Autonation Gulf Freeway 3/15/20

Regular service of my 2016 Acura RDX was handled efficiently and quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Joan! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

AutoNation Acura, League City, TX

A professional attitude and honest assessment of my car?s needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Carol, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

1st Oil Change

This was my first time coming in to have my oil change and everything was great. From the time I walked in and the young man that assisted me was very knowledgeable and since it was my first time I was given a plethora of helpful information. The technician that worked on my car came over and explained what was done to my car and answered all of my questions. The receptionist that helped me when I checked out was also very pleasant. The customer service was outstanding from A to Z. It really makes a difference! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Maria, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!