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Mike Calvert Toyota

(1,703 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(1,703 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Calvert Toyota from DealerRater.

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Excellent dealership with great service advisors.

Excellent dealership with great service advisors. They are wonderful in assisting customers and making sure you experience a delightful process when your vehicle is undergoing annual service. I had an outstanding Service Advisor, Duke Woodard, who demonstrated professionalism, integrity, compassion, and just overall excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great work and got me in one day before the work was

Great work and got me in one day before the work was done. They helped with a loaner car for the days.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Double violated stillers and dealers

Had my tundra took there for a service on stolen Catalytic Converter replaced also purchased it there new also a car for daughter new there got the runner around no update but got contacted on about 1800 dollars on service they could do wow spent about 9000gs on car rental finally just just purchased another car 15 months later took truck tail pipe still not there had a sheild & pipe on truck 45 minutes after picking it up

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great services as always.

Great services as always. Clean waiting areas. It was nice when they texted me an update of inspections right away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Great work

Excellent customer service , no compare what I had over

Excellent customer service , no compare what I had over Sterling McCall Toyota trash customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a great experience with Prince Adrian Davieson at

I had a great experience with Prince Adrian Davieson at Mike Calvert. He was very polite and intelligent, he remembered everything I told him and didn't push me into something I was not, wanting. He is very knowledge about all the details of all the different car models.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sale person no good for your business He was nor polite

Sale person no good for your business He was nor polite Trying to sell and it any a new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Most of the employees are not customer friendly, service

Most of the employees are not customer friendly, service can be slow and there was no snacks available for the customers compared to other dealerships

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Especially thanks for Starr Hines at Mike Calvert Toyota

Especially thanks for Starr Hines at Mike Calvert Toyota service and maintenance department for my 2022 Sienna LE maintenance service last Friday. She was so friendly & professional - straight forward to the points for the issues which I concerned about & reported to her. She worked with the tech and followed up with the updates from the tech and solved my concerns. Cool! Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Monica Lao was great good customer service make you feel

Monica Lao was great good customer service make you feel at home !!! Will be back in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.