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Mike Calvert Toyota

(1,703 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(1,703 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Calvert Toyota from DealerRater.

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Wonderful experience!

Wonderful experience! Claudia Dawson was amazing and same with Stephen in fiance! Everyone needs to get out here for their car buying needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dominic was awesome and willing to go an extra mile to

Dominic was awesome and willing to go an extra mile to make sure I had everything I needed to trade in my old vehicle and to get in to my new vehicle. Yao and Clay was awesome too!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great explanation during service and next steps covered.

Great explanation during service and next steps covered. I understood the status of my car and the video was amazing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service and very good communication!

Excellent service and very good communication! They even provided a video to record what mechanics said during inspection checks. Bryant, the service coordinator, did a fantastic job! Keep going!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always we got an excellent attention and service.

Always we got an excellent attention and service. This time, Myles was amazing and very professional. Thanks a lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dishonest Dealer

This is a long belated review but just want to inform others of my horrible experience. I purchased a 2023 Corolla Cross in December 2022. I know at that time, vehicles were hard to come by and dealers were taking advantage of the situation by imposing a "market adjustment". I understand that reality. However, I believe that they should have been transparent and inform me that my Corolla Cross had a market adjustment of $4,000. The window sticker wasn't on the vehicle and I didn't really had an idea of the MSRP. I blame myself too because I should have been more on guard and less naive. I forgot that there are wolves in the business who will pounce on you. Also, during the financing phase, I was offered the Toyota Care package, the initial quote was $8,000 which was ridiculous. After some haggling, it went down to $3,500. I wrote the head of this dealership and told him about my experience. I DID NOT even merit a reply which shows how they "value" their customers. Btw, I recently traded that Cross for a Subaru. Excellent Subaru dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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THEY DESERVE NEGATIVE STARS!

THEY DESERVE NEGATIVE STARS!!!! The service department is as disgusting as their leadership, Mike Gorbet, AND CUSTOMER SATISFACTION MGR - Jim Love. My elderly Mother brought her car in for service, they charged her 2K for brake pads and spark plugs, and THEN they broke her key fob and charged her $300. When she left this xxxx-poor dealership, all of the check engine lights were on and her car was vibrating like it was about to stall. She's taken it BACK to them, and now they want an additional $1500 for ignition coils. Ross said they're giving her a "good" deal at $310 for ONE engine coil, and they cost $83 on THEIR Toyota website. THE NERVE.... THIS PLACE IS GROSS AND THEIR CUSTOMER SERVICE IS SLIMY, RUN FROM THESE SCAM ARTISTS!!!! I'M BEYOND DISGUSTED!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Had a great experience with Mike Calvert Toyota.

Had a great experience with Mike Calvert Toyota. Staff was very kind and my salesman Zack got me the deal I wanted. Finished in finance with Angel who was very helpful and explain things thoroughly. Thanks again for the great experience. Just on a note, I have bought from Fred Hass on my last 4 Toyotas and this is the first time a different dealer has got my business. Thanks again Zack, Angel, and Mike Calvert Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excelente Best service , Yosett El Cubano sales person

Excelente Best service , Yosett El Cubano sales person Was really helpful. He Got Me on a 2023 Toyota Camry

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My first purchase for a brand new vehicle was great with

My first purchase for a brand new vehicle was great with the help of Juan Monroy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.