Reviews
Quick and efficient
Needed an oil change. They were quick friendly and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Sales and Finance Personnel
I purchased a 2016 Ford Escape. Only have had it for a few days but I love it. My sales person was very helpful and diligent in finding the vehicle I wanted. The finance guy was also very informative which will also help me in future purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are more than glad to be of service, Ronna. Do not hesitate to call if you need anything. Be safe on the road.
2014 ford focus
very kind and informative service manager was spot on with all his help and the driver was very nice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your strong recommendation of the staff and Bob Maxey Ford of Howell, Inc.. Again, we appreciate your recommendation of Bob Maxey Ford of Howell, Inc. and we hope to be of service again in the future.
Great Service!
2015 Lincoln MKC. The service was great and the staff is always helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, David! We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer, and we are happy our team was able to provide you with great guidance and knowledgeable expertise. If you ever need help, just give us a call. Happy motoring!
Great services
They were very nice and they got me in/out in a reasonable time frame.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great job
I contacted Tony in the Service Dept and discussed tires for my car and he offered his opinion for the best tires at the best price, he didn't have the tires in stock but got them in a couple hours and I took the car in and in less than an hour I was on my way. Great Job to the guys at Bob Maxey.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Services was outstanding! The staff was very helpful and accommodating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy that we were able to provide a professional, courteous, and engaging experience! Please let us know if there's anything else we can do for you. Drive safe and see you on the road.
Mr. Roland Jakimowicz
Made an appointment to bring the Taurus in for an oil change and tire rotation the staff was very personable and friendly. During writing up the service to be performed I was told it would probably take a little over an hour to perform. I was pleasantly surprised that they performed all of the needed service in less than 45 minutes. My car was even washed for me, AWESOME !!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy to hear of your positive experience with our location, Roland. Exceptional deals and positive customer service come standard with the dealership. We always strive to provide personable and excellent customer service. Thank you again for the review!
Great customer service
John was an excellent salesman. He was very helpful, patient and made getting in to my new car an easy transition. This was my first ford (previously bought 3 gm cars) and I highly recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change service
Oil change service was prompt and completed early. Nice job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the wonderful comments of the team here at Bob Maxey Ford of Howell, Inc.. We look forward to further serving you in the future!