Reviews
Great services
They were very nice and they got me in/out in a reasonable time frame.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Services was outstanding! The staff was very helpful and accommodating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy that we were able to provide a professional, courteous, and engaging experience! Please let us know if there's anything else we can do for you. Drive safe and see you on the road.
Great job
I contacted Tony in the Service Dept and discussed tires for my car and he offered his opinion for the best tires at the best price, he didn't have the tires in stock but got them in a couple hours and I took the car in and in less than an hour I was on my way. Great Job to the guys at Bob Maxey.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. Roland Jakimowicz
Made an appointment to bring the Taurus in for an oil change and tire rotation the staff was very personable and friendly. During writing up the service to be performed I was told it would probably take a little over an hour to perform. I was pleasantly surprised that they performed all of the needed service in less than 45 minutes. My car was even washed for me, AWESOME !!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy to hear of your positive experience with our location, Roland. Exceptional deals and positive customer service come standard with the dealership. We always strive to provide personable and excellent customer service. Thank you again for the review!
Great customer service
John was an excellent salesman. He was very helpful, patient and made getting in to my new car an easy transition. This was my first ford (previously bought 3 gm cars) and I highly recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change service
Oil change service was prompt and completed early. Nice job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the wonderful comments of the team here at Bob Maxey Ford of Howell, Inc.. We look forward to further serving you in the future!
Lease Ford Edge
Ford Edge Lease Service was great Paul Wisniewski our Salesperson was outstanding
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your response, Ken! Feel free to stop by if you ever need any more help.
car buyer
2016 ford escape. Service, excellent and easy! Staff friendly and knowledgeable, very helpful.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly staff
Techs. did a lot of work to fix the problem , fuel economy got better but it still shuddered when you pulled away from a stop .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you. We take our reviews seriously and are delighted to hear about your visit. Don't hesitate to call us if you ever need anything. Be safe on the road.
F250 service
Service is one of the best in the county (not so the body shop)I've been Hilltop/Krug/Bob Maxey customer for a long time and with one exception I've always been satisfied
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase