Reviews
Great service
Service was very timely. All service department employees were top notch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Marvin, for the glowing review! Drive safe, and we'll see you on the road.
Mr Paul Wisniewski
The Body shop did over and beyond great service kept me up to date with progress Escape looked great upon completion
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2016 Explorer
My sales representative was Brian Waldo. He took time to answer questions and allowed me opportunity to test drive a few different vehicles. He was patient in helping me find the right vehicle for me. Best of all I felt no pressure to purchase a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy that we were able to provide a professional, courteous, and engaging experience! Don't hesitate to call us if you ever need anything. Be safe on the road.
Fast!!
Had a set of new tires put on in 45 minutes - very pleased with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maxey Ford is awesome
The service dept is awesome. They really know what they're doing, they are courteous, they'll take you home and pick you up if you need it, and they're reasonably. I wouldn't take my car anywhere else. Seriously.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the wonderful comments of the team here at Bob Maxey Ford of Howell, Inc.. It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!
2015 Ford Fiesta Service
2015 Ford Fiesta - Great "hometown" service. I appreciated the quick turn-around for an oil change and tire rotation. All the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2016 Escape
The 2016 Escape was a smooth purchase with everyone being helpful & friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy you had a pleasant experience here at Bob Maxey Ford of Howell, Inc.. Feel free to stop by if you ever need any more help.
Ford Fusion with Paul
I am a new teacher and working on a limited income because I am trying to pay back as much of my student loans as possible. I was working with Paul at Bob Maxey and he was beyond AMAZING. He knew I needed to get my payments under a certain amount and he made this happen way beyond my expectations. On top of that, he also placed me in a very classy car with lots of amenities. I can't express enough how pleased I am in my new Ford Fusion. Thank you Paul! :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad you chose our dealership! It's good to hear our team is living up to the promise of providing fantastic service to our customers.
Mister
Brought in my 2014 Ford Escape for a lof and tire rotation. They did a good and fast job and I really appreciated the free car wash. I also like the coffee, tv and snacks. It was a very comfortable experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
good job
It would have been helpful if they knew how to get the front window defroster fan blower motor to work with the remote start.
- Customer service 4.0
- Buying process 1.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase