Reviews
2015 Ford Taurus
Scott Clowers has been a big help in our leasing of our cars.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Clean facilities
Your service staff was very friendly, and the maintenance service was done in a very timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Auto Dealership
I have already sent 2 customers who have purchased Trucks from Jenny O.. One was from Atlanta, Michigan. Dennis Davis, and P Fellows who was going to switch dealers. His problem was his doing. Both bought new F-150's. I love the excellence there in Sales and Service. Everyone is out to do their best for the Customer. Service lounge is immaculate and friendly, thanks for the free coffee and granola bar. I did suggest to your Svc Mgr to get a few more Children's Books to make it more child friendly. He got on it immediately. What a place. You have my loyalty forever.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service; clean, modern facilities.
Necessary service was completed in less than the anticipated time at check-in. Comfortable customer lounge. Greatly appreciate the wash!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Returning customer
All issues were addressed. The staff is always a pleasure to deal with. The work performed was top notch and explained very clearly to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Terrific Experience
Every contact we had with Bob Maxey Ford in Howell was a positive experience. Every person we dealt with was friendly, helpful , professional and didn't pressure us into a purchase. Our sales consultant went beyond expectations to understand our needs and to provide us with what we wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
car owner
service dept very polite ! Tony is a great advisor
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Honest, friendly, and fair
Honest, friendly, and fair. No one likes to hear that a repair is more extensive and costly than expected. But when the bad news comes to you from someone you truly trust and will fully explain what is wrong with your car, you feel glad that you came to Maxey's for your service. I especially enjoy being welcomed by name and thank for coming to Maxey's by Dan Rutherford. He is the face and personality of the service Department. Thanks, Rick Ratke
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome service department
They were awesome. Took the time to fix it right. M.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. Edward Zachar
Appointment and some work on a recall was done efficiently.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase