Reviews
Minivans
Once I found someone to help me. It when very well
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback. It is our pleasure serving you.
buying a fordf150
they gave me there very best deal right in front of me face to face not going to a back room
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words. We strive for total transparency. It's our pleasure serving you. We look forward to seeing you again soon.
Continuing standards of excellence on my Ford F150
Having my 2016 Ford F150 serviced at #1 Cochran is a no-brainer - they are the best! I've always had excellent service, been treated with the utmost respect, and have never had cause to doubt the knowledge and professionalism of any of the employees. I trust them and will continue to bring my vehicle to Cochran.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words. It's been our pleasure serving you. We look forward to seeing you again soon.
Great vehicles, great service and great dealer
This is the second Jeep purchase made this year from this dealer. Dealing with the staff is easy and enjoyable. Terry has been incredible and Jim makes the process go smoothly. The reason for 2 new vehicles this year is due to the great staff in all of the areas. They are very accommodating and a pleasure to work with. The Jeeps actually sell themselves with the quality and reliability. It?s probably going to be quite a while before we will be in need of another vehicle but when that time comes, we will head to #1 Cochran. Very impressed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words as well as your loyalty. We know that this is a stressful process, so we do all that we can to make it as pleasant as possible. It's been a pleasure helping you find the right vehicles. We hope that your Jeep continues to treat you well.
Thank you Taylor
I took a visit not expecting to purchase a vehicle. I had previously stopped at Monroeville dodge a week to ten days before my stop at Cochran. I received a number that was nowhere near my expectations for a monthly payment on a Dodge Ram 1500. Although the monthly payment ,quoted by Monroeville doge, was quite high I expected a return call with a better offer. Never got the call for a lower number,just the salesman saying he has a used vehicle that might fit my budget. Needless to say was disappointed and thought my credit score was main reason for me to almost give up on the purchase of a new dodge. Stopped at Cochran afterwards , more to window shop at this point, met Taylor and ended up with new vehicle same night Taylor asked what number I needed and made it happen. Without stating exact monthly payment numbers I can tell you Taylor and Cochran saved me $190 a month compared to Monroeville dodges final quote. Enjoying the truck and want to thank Taylor Brown and Cochran once again. Greatly appreciated. Michael Berger
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great experience
i went to check out the ram 1500 express that was on sale i talked to Bonnie Ostrowski she was very helpful and worked out a great deal for me and my wife we were very satisfied with the visit to cochran's and had a really good experience . also Anthony from finance was very nice and helpful also, i went home with a very nice new truck and satisfied with everything Paul slater
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
shopped for new RAM truck at Cochran
The Cochran sales rep, Ms Bonnie Ostrowski, made this a very enjoyable process. She's talented, knowledgeable, and professional. Thank you so much for helping me find the right vehicle and a good fit for my budget. My wife wants to purchase her next vehicle here as well so we are very happy customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind feedback. It's truly our pleasure helping you find the vehicle that best suits your lifestyle. We're looking forward to seeing you and the Mrs. return when it's time to get her next vehicle!
EGR Valve Software Recall
I had my Jeep Grand Cherokee in for the EGR valve software update recall. They also gave me a free Multi-Point inspection. Much to my surprise, they also washed my car at no charge. Very happy with #1 Cochran at Natrona Heights, PA!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
When we see the opportunity to go the extra mile for our customers, we go for it! Thank you so much for your kind words. It is our pleasure serving you.
Perfect car
Pleasant experience at #1Cochran of Natrona Heights Gerrald Howard helped me find and purchase the right car for me. Very nice, thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words. It's our pleasure serving you. We look forward to seeing you again soon.
Great Experience for getting a new jeep grand cher
Great Experience on getting a new jeep grand cherokee, our salesmen Nick was very helpful helping us track down and get the jeep we wanted! The sales manager Jim was also great and helped us get where we wanted to be on price. Nick got us the jeep and we were in and out without any hassle. Also had the jeep back in service right when it got to the dealership and Chris was working the desk and had the jeep in and out with new inspection and he turned the navigation on for us!! Nick, Jim, Chris was so great to us and my experience was great. I want to thank all 3 of them for such a great time!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words. It is our pleasure creating a wonderful experience for you. We look forward to seeing you again soon.