Reviews
Transitowne Kia
Great team there. Angelo, my sales rep, was super knowledgeable, professional, and patient. Love the car also!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at Transitowne Kia! Please don't hesitate to reach out to us if there's anything more we can do!
Transitowne Kia
Service department and staff rated as A1. They are courteous, reliable and friendly. Fully explain every aspect of service and billing. I've always had to sit in the waiting area for my vehicle and work has been completed in a timely manner. Waiting area is comfortable and clean.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Natalie, thank you for your kind review; we are happy to pass along your comments to the staff here at Transitowne Kia! Please don't hesitate to reach out to us if there's anything more we can do!
Good service
It was a good experience. Melissa was great! She took great care of me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Christine, we're happy you found our staff to be so supportive during your experience here at Transitowne Kia. We hope you have a great day!
Transitowne Kia
Very knowledgeable and friendly. Drove my new car home that day
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Kenneth, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Best salesman
Angelo the salesman made the process and easy and stress free. No pressure just helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Anthony, we're happy you found our staff to be so supportive during your experience here at Transitowne Kia. We hope you have a great day!
Kia Telluride service visit!
I came in for an oil change, tire rotation and NYS inspection. Frank the service advisor estimated the work along with a 30 minute software update would take about 90 minutes. As predicted I was out the door in 90 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John, we're happy you found our staff to be so supportive during your experience here at Transitowne Kia. Please don't hesitate to reach out to us if there's anything more we can do!
Oil plan crack
I?m very disappointed that my oils pan has a stress crack and Kia will NOT cover it under warranty, there was no other damage to pan, they want to blame it on mechanic who did oil change, I believe that if the pan was made of good material , like I was told, then if it was cracked it could have been covered. Just very disappointed.. then when Kia wants to blame mechanic for that Kia?s Mechanics didn?t put shield back on correctly and if fell off and got all ripped up, now I have to go back to Buffalo1 hour and 15 mins away to have that replaced. Just a big fat disappointed!
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
New Kia Forte
Dealer made the shopping & buying process easy. No pressure, we left with exactly what we wanted. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Andrew, your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
Service
Fast and efficient with the job I was in for. Great customer service. Friendly sales personnel when they walked by. Plus my sales representative even stopped by to check if I was still liking my vehicle
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gregory, thank you so much for your positive comments about Transitowne Kia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Kia service
Had minor issue, resolved. Needs routine oil change also
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!