Reviews
Bob Pearce was extremely helpful in helping us make the
Bob Pearce was extremely helpful in helping us make the right decisions about a major repair our vehicle needed. He worked to get us the best price and the work was done on time and the vehicle is running like new. We are very appreciative of lithium Jeep in Reno and their gold star service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
I have life time oil changes.
I have life time oil changes. 80,000 miles and Lithia has changed the oil every 5,000 miles no questions asked… Outstanding service
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!
This is the 8th Jeep that we have bought from this
This is the 8th Jeep that we have bought from this dealership and salesperson (Sean D.). They have always treated me well and worked the best deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Lithia Chrysler Jeep of Reno. It's great to hear that we were able to assist you and that you had such a positive experience.
MR. BEN WAS VERY PROFESSIONAL AND WENT ABOVE AND BEYOND
MR. BEN WAS VERY PROFESSIONAL AND WENT ABOVE AND BEYOND FOR US WHILE OUR CAR REMINED IN SHOP, COMMUNICATION WAS ALWAYS OPEN. HE AGAIN WENT ABOVE AND BEYOND WITH ALL ISSUES AND CONCERNS WE HAD AND TOOK CARE OF US AND OUR CAR. DEFINITELY RATE HIM A 10+++
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
I appreciate the excellent assistance/service I received
I appreciate the excellent assistance/service I received from the time I make an apt, waiting accommodations and then retrieve my jeep..always a pleasant experience.. thank you, Sherry Bailey
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!
I was helped right away and service agent included my
I was helped right away and service agent included my coupon and service was quick.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Prompt and professional Experienced and professional very
Prompt and professional Experienced and professional very helpful No hassle works with you tell you what you need to know and what is best
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!
Mike was great and got my truck in and out quickly.
Mike was great and got my truck in and out quickly. Worked great with my extended warranty.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
My interaction was great with Robert the only
My interaction was great with Robert the only recommendation I have is maybe a free car wash after services are completed
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Peter, for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!
Only complaint is with check-in.
Only complaint is with check-in. All techs should be able to check you in. Four sat without customers while I had to wait for my assigned tech to complete customer telephone call before I could be checked in. Otherwise service visit was good.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.