Reviews
Service reps are great.
Service reps are great. Web site doesn’t work. Service is done very effectively and efficiently
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind service review. Mike and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.
The service advisor was the best.
The service advisor was the best. We were very pleased with service and communication Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!
Great service as always.
Great service as always. Always friendly and accommodating. The team is interested in finding the right deal for you above all else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Justin, for your kind words, and for taking the time to leave us this wonderful feedback!
Service is fast and getting an appointment is easy.
Service is fast and getting an appointment is easy. There are receptacles in the waiting area so you can charge electronics.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!
The jeep has 160,000 miles on it with an intermittent
The jeep has 160,000 miles on it with an intermittent problem, so it took a lot of work to get nowhere. Bob Pearce was very helpful during the diagnosis. Intermittents are so hard to fix!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bob and our team met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!
Excellent assistance from Ben.
Excellent assistance from Ben. Major service due, plus a collision repair. He kept separate service and repair orders and followed through with the insurance company.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ben met your service expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!
Excellent service manager and technicians.
Excellent service manager and technicians. Addressed a safety issue (tires) that I should have addressed. So we did! That is preventive maintenance as it should be! Thanks. 🙏
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jared and our team, and we look forward to working with you again.
Fabulous service.
Fabulous service. Very professional, honest, friendly, lots of smiles and good service. And vehicle gets repaired quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!
Good service.
Good service. Thank you to Jose who helped with the purchase of the car. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Jose and our team here at Lithia Chrysler Jeep of Reno are glad to have you as a customer.
Worked hard to answer questions parts manager was very
Worked hard to answer questions parts manager was very helpful as was Robert black who helped with scheduling service for after market installation
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Lithia Chrysler Jeep of Reno, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Robert, and it was a pleasure having you at the dealership. We appreciate your review!