Reviews
I have bought my last 2 vehicles from Lithia Jeep of
I have bought my last 2 vehicles from Lithia Jeep of Reno. Brian, Tony, Juan Jr. Tony in service they are all awesome! Best experience ever buying vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Excellent service, professional, responsive, timely.
Excellent service, professional, responsive, timely. I have had taken my 2020 Rubicon there several times and always satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!
I have decided to get rid of the Jeep since Lithia can't
I have decided to get rid of the Jeep since Lithia can't fix it
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
No hassle ,straight shooting, minimal hassle , Robert
No hassle ,straight shooting, minimal hassle , Robert Black great at details. Sales dept great people.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Lithia Chrysler Jeep of Reno! Please let us know if we can be of any more assistance.
Tony always delivers.
Tony always delivers. Gets me right in for my appointment and helps me with a loaner vehicle and keeps me updated in the status of my truck
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tony and our team, and we look forward to working with you again.
Very pleasant experience.
Very pleasant experience. Sean was very helpful and expediting our sale as we traveled through Reno
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Sean here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!
Brouhht car in esrly with appointment presceduled- wairwd
Brouhht car in esrly with appointment presceduled- wairwd extra week for it to be seen. Paid 1k + for a rhermastat replacwment. Drive car and the same issues came back. As if nothing has been repaired. All alerts on same as before and symptoms.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
The staff was friendly and professional, the service was
The staff was friendly and professional, the service was performed quickly and efficiently. The waiting area are clean, comfortable and well equipped with WiFi and refreshments. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
We appreciated being treated like we are valued as a
We appreciated being treated like we are valued as a repeat customer. The service and people remembering who we are.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Debby, and don't hesitate to let us know if we can be of further assistance.
Ben was great, helpful and courteous as my service
Ben was great, helpful and courteous as my service advisor helping me with a shuttle ride home and a call about my jeep. Great job and teamwork. Love your coffee and snacks! Thank you Sharon Berry
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Sharon. We're glad to hear our team made your visit pleasant and that you enjoyed the coffee and snacks at Lithia Chrysler Jeep of Reno. Have a great day!