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Lithia Chrysler Jeep of Reno

(3,529 reviews)
Visit Lithia Chrysler Jeep of Reno
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 507-2488 (866) 507-2488
Used (877) 823-7876 (877) 823-7876
Service (888) 314-2217 (888) 314-2217

Reviews

(3,529 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep of Reno from DealerRater.

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Very friendly staff, Helpful in making sure you

Very friendly staff, Helpful in making sure you understand what service you are getting done. What service is coming next

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that Tony, Jared, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

Always wonderful, the staff, especially Bob and Jared,

Always wonderful, the staff, especially Bob and Jared, always are knowledgeable and accommodating for my services. Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team at Lithia Chrysler Jeep of Reno. It’s great to hear that our knowledgeable staff could accommodate your service needs effectively. We appreciate your feedback and value having you as a customer.

Great service and staff.

Great service and staff. Always attentive and polite and remember me each time I visit.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting the attentive service at Lithia Chrysler Jeep of Reno. We appreciate your feedback and look forward to maintaining our high standard of customer care.

Fantastic Customer Service; On time with my scheduled

Fantastic Customer Service; On time with my scheduled appointment; All work done to my satisfaction; Wonderful waiting area, fully stocked with bottles of water, healthy snacks, multiple flavors/types of drinks, creamers, etc., and paper towels/napkins. You can't beat that. Therefore, I am giving a well deserved 5 Star Rating!.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

All went well !

All went well ! On time and very efficient! What more can you ask? Why 15 words?

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with the efficiency and timing at Lithia Chrysler Jeep of Reno. We appreciate your feedback.

My salesman and the sales manager have went out of their

My salesman and the sales manager have went out of their way to make sure I have had the best experience with my new car. I recommend Jeep to everyone.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with our team at Lithia Chrysler Jeep of Reno. It is great to hear that your new car purchase went smoothly. Thank you for recommending Jeep.

Knowledgeable sales team.

Knowledgeable sales team. Friendly service. Highly motivated to find you what you want at a price you can afford

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about Lithia Chrysler Jeep of Reno. It's great to hear our team was able to assist you effectively in finding the right vehicle at an affordable price. We appreciate your feedback and value having you as a customer.

Very happy with the service that Jeep Dealership

Very happy with the service that Jeep Dealership provides. The service department was very friendly and professional and made sure to take care of all my needs, thank you all very much.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Lithia Chrysler Jeep of Reno and recognizing our service department's efforts. We appreciate your feedback and are glad to hear about your positive experience.

All staff members were treated you nicely &the service

All staff members were treated you nicely &the service staff were very good thank’s and I appreciate your help…

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear that our team at Lithia Chrysler Jeep of Reno provided good service and were helpful. Thank on providing your feedback. It's greatly valued.

Attentive and friendly staff.

Attentive and friendly staff. They were very accommodating to us for coming from our of state to purchase. The whole process was easy and I appreciated our dealer's transparency.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. It's good to hear that our team was accommodating and that the car buying process met your expectations with its ease and transparency. We value your feedback greatly.