Reviews
Bob went over and beyond taking care of me with my new
Bob went over and beyond taking care of me with my new tires that I love on my Chrysler. Amazing knowledge and was very easy going!! I recommend Lithia to anyone looking for a great car experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
The service to my car was quick and efficient, with
The service to my car was quick and efficient, with everything being explained to me by polite professionals.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
They were very understanding when I showed up late to my
They were very understanding when I showed up late to my appt and were able to get me in the same day and were very nice and professional about it. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!
I chose Lithia because of their sales integrity and their
I chose Lithia because of their sales integrity and their excellent service department.”Return Customer” !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!
Quick in, quick out, with very friendly service.
Quick in, quick out, with very friendly service. The pull in spot was a little confusing, but other than that this was as good a service as one could ask for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your observations. At Lithia Chrysler Jeep of Reno, we're dedicated to a swift service experience while maintaining friendliness. It's beneficial to know our parking layout was not as clear; it's something we can look into improving.
Excellent service and Bob is so personable and explains
Excellent service and Bob is so personable and explains everything completely. Very pleased as to how I was treated
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear our team, especially Bob, provided you with top-notch service at Lithia Chrysler Jeep of Reno. We appreciate the rating you've given us. Thank you for your support.
Always do a great job and finish faster than expected.
Always do a great job and finish faster than expected. Highly recommend Lithia Jeep. A++
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive feedback about Lithia Chrysler Jeep of Reno. Your recommendation is highly valued. Thank you for choosing us.
We came in not knowing anyone.
We came in not knowing anyone. After purchasing a car we left as family. It wasn’t intimidating as it has been over the years with other dealers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that the car buying experience at Lithia Chrysler Jeep of Reno fostered a feeling of family. It's important to us to make our customers comfortable. Thanks for your business and sharing your positive review.
Appreciate the service department and parts department
Appreciate the service department and parts department immensely. They sincerely care about the customer and their needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to see that our service and parts departments at Lithia Chrysler Jeep of Reno met your needs. We strive to prioritize our customers always. Thank you for the positive rating.
Awesome sales and financing team!
Awesome sales and financing team! Juan (Junior), BrianB. & Tony took impeccable care of us during our purchase of a new truck! We will be back and refer all family and friends to Lithia Chrysler Jeep of Reno. Dave and Tisha S.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to learn that you had such a great experience with our team during your truck purchase at Lithia Chrysler Jeep of Reno. We look forward to serving your family and friends as well. Thanks, Dave and Tisha S.