Reviews
The guys did a great job of accessing the problems and
The guys did a great job of accessing the problems and doing the best to fix them! I’d use them again anytime and the service advisor was a great one!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback on our service team at Lithia Chrysler Jeep of Reno. We appreciate your comments and look forward to continuing to provide great service.
Great sales and selection and doing everything they could
Great sales and selection and doing everything they could to help me out with a trade in that had issues.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!
We are from Nebraska and my 2500 ram coded.
We are from Nebraska and my 2500 ram coded. The dealership worked the truck in and had it ready in three days BRAVOS AND THANKS
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.
Charlie well prepared.
Charlie well prepared. Clean waiting area. All staff friendly. Work completed as described and correctly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting the cleanliness and friendliness at Lithia Chrysler Jeep of Reno. We are glad to hear that your service was completed satisfactorily.
Friendly and efficient service.
Friendly and efficient service. Reasonably priced oil change performed in a timely manner from an online appointment.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback on the oil change service at Lithia Chrysler Jeep of Reno. We're glad to hear about your positive experience with our efficient scheduling and pricing. Your input is greatly valued.
Normally great service.
Normally great service. This time was not. Someone on the phone gave me wrong instructions
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello, We appreciate you taking the time to share your review and are happy to know that you normally received great service from our team. However, we would like to learn more about your interactions with our team when calling for instructions. Please send us your best method of contact so we can discuss this matter further. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com
Very helpful to the needs of the customer will advice and
Very helpful to the needs of the customer will advice and willing to.help the customer to their needs of services .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback about the service at Lithia Chrysler Jeep of Reno. We appreciate your recognition of our team's dedication to meeting customer needs. Feel free to reach out for any further assistance.
Hands down the best dealership.
Hands down the best dealership. This is the 2nd vehicle I’ve purchased from them and both experiences were top notch. Highly recommended dealership!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Lithia Chrysler Jeep of Reno once again and recommending us. We appreciate your continued trust in our dealership.
The service dept fixed the wrong part on my jeep.
The service dept fixed the wrong part on my jeep. The problem still exists and I don’t have time to bring it back in.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Your feedback is important to us here at Lithia Chrysler Jeep of Reno. Given the chance, we would like to speak with you about your recent visit to our Service Department regarding the level of customer care you received. Please send us your preferred contact information so we can discuss this matter in greater detail. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com
Charlie is always most professional and knows how to take
Charlie is always most professional and knows how to take care of my 25 year old cherokee
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. It's great to know our team is meeting your expectations with your Cherokee. We appreciate your feedback and value having you as a customer.