Reviews
I have always had a great experience at this dealership.
I have always had a great experience at this dealership. The service center is always knowledgeable, honest, and efficient!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your five-star rating and positive note about our service center's expertise at Lithia Chrysler Jeep of Reno. We value customer satisfaction, honesty, and efficiency in all engagements. Thank you for acknowledging these aspects.
Bob did a great job taking care of the service for my
Bob did a great job taking care of the service for my Jeep Gladiator. Easy drop off and the work was promptly completed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's encouraging to hear your Jeep Gladiator was serviced with efficiency by our team at Lithia Chrysler Jeep of Reno. We appreciate your feedback, thank you.
$210 for oil change.
$210 for oil change. Then another $200.00 for air filter. That’s a RIPOFF.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Your feedback is important to us here at Lithia Chrysler Jeep of Reno. We would appreciate the chance to speak with you about your recent visit to our Service Department for an oil change and air filter replacement regarding the subsequent price. Please send us your best method of contact so we can discuss this matter further. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com
I love every one here at this dealership Donna in parts
I love every one here at this dealership Donna in parts and Mr. Sebastian and Mr Ben in Service have always been the best. Caring about the customer every time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We acknowledge your high praise for our team in both the Parts and Service departments at Lithia Chrysler Jeep of Reno. Their dedication to customer care always stands out. Thank you for taking the time to share your positive experience.
We appreciate all the employees all very nice and
We appreciate all the employees all very nice and professional also fast friendly service enjoy doing business with your dealership. Carrie and Jason wright
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting our team's professional, speedy service at Lithia Chrysler Jeep of Reno. It's customers like you that enable us to strive for excellence. We appreciate your business and kind words.
The salesmen were very friendly and efficient, they made
The salesmen were very friendly and efficient, they made sure I got the vehicle I wanted. They made the process very fast and no stress.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your feedback. It was a pleasure to help you find the right vehicle at Lithia Chrysler Jeep of Reno, and we're pleased our team made it a quick and smooth process.
Always offers options without pressure to spend more than
Always offers options without pressure to spend more than planned. Jared works quickly and is always friendly. I appreciate the great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We greatly value your feedback at Lithia Chrysler Jeep of Reno. Your positive remarks about our service options and the efficiency of our team truly mean a lot to us. We're here for any future needs you might have with your vehicle.
GOOD JOB OVER ALL FROM STEVE DICK.
GOOD JOB OVER ALL FROM STEVE DICK. NOT TONY WAITING FOR A ANSWER IN MY FORD BORNCO SEATS 3 WEEKS
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
Juan Saenz Jr was just awesome as was Steven Harris.
Juan Saenz Jr was just awesome as was Steven Harris. I will not hesitate to recommend this dealership to my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that Juan and Steven had the opportunity to provide you with great service. We thank you for choosing Lithia Chrysler Jeep of Reno!
Charles did a thorough job completing my 100K maintenance
Charles did a thorough job completing my 100K maintenance service and some extra issues. He worked with a third party insurer to submit a warranty claim while taking extra care on the general maintenance issues. He gave me several calls to let me know the status of my work. Several parts needed to be ordered so I will have to return for a follow up installation; those parts had to be paid for when I picked up my truck but I expect that will make the pending visit more seemless. I used the early drop off process (before 7 am) which was easy.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!