Reviews
Got exactly what I needed done!
Got exactly what I needed done! Thank you all for the hard work y’all continue to do for your customers! It is much appreciated!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Good service and no surprises.
Good service and no surprises. I’ll continue to take my jeep in for seevice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Robert and Dirk are a pleasure to work with.
Robert and Dirk are a pleasure to work with. Extremely professional, very accommodating. They acquiesced to ever request. Both Dirk and Robert were very helpful during the paperwork process and made everything go smoothly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate hearing how our team at Lithia Chrysler Jeep of Reno supported your experience, ensuring a smooth process. Feedback like yours underscores our commitment to professionalism and accommodation during each interaction. Thank you for choosing us.
The people are always helpful kind and are ready to
The people are always helpful kind and are ready to answer any questions I may have. I always feel comfortable going to have .y car serviced
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive feedback about our team's helpfulness at Lithia Chrysler Jeep of Reno. Your comfort during car service is important to us. Thank you!
My car was taken on a test drive with no coolant, and
My car was taken on a test drive with no coolant, and they were aware that it had no coolant due to the fact that it was taken to the dealership with a broken coolant line
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Your feedback is important to us here at Lithia Chrysler Jeep of Reno. We would appreciate the chance to speak with you about your experience regarding the condition of your vehicle and the test drive. Please reach out to us at your earliest convenience so we can discuss this. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com
They took care of what I needed and found something that
They took care of what I needed and found something that I didn’t know about so they fix that too. Very happy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear that you had a positive experience at Lithia Chrysler Jeep of Reno. Our team works hard to ensure your vehicle meets all expectations. Thank you for your review.
Great service good helpful people always willing to help
Great service good helpful people always willing to help out with any questions asked very professional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words about Lithia Chrysler Jeep of Reno. We are glad our team could assist you with all your questions in a professional manner. Thank you for choosing us.
Jared Phearson is the best service rep…he is always
Jared Phearson is the best service rep…he is always courteous, helpful anticipates everything to make the visit easy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words about our team at Lithia Chrysler Jeep of Reno. We're glad to hear your visits have been smooth and helpful. Thanks!
BEN is the bomb!
BEN is the bomb! So patient and professional and helpful! He's great for Jeep, so good to the customers!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Tony is the best.
Tony is the best. Great customer service always explains in great detail the services and other processes that are taking place with my vehicle. Always upfront and honest about pricing and how long it’s going to take.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. Transparency on vehicle services and estimation is a priority, as well as our team's commitment to customer service at Lithia Chrysler Jeep of Reno. We appreciate your positive feedback.